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"Best stay in South Haven. Comfortable beds, cozy rooms, friendly staff, happy hour where you meet the fellow guests and a delicious breakfast. Todd is a property favorite. We look forward to our next stay at Hotel Nichols. "

"Room was clean. Check in and check out was easy. "

"N/A"

"We had a very comfortable room that was clean and warm. "

"Wasn’t handicap accessible "

"Place is great only complaint is Expedia tells you it is a continental breakfast included and that is not true which was disappointing considering we were flying out in the morning so we wanted to eat breakfast beforehand but the restaurant cost was a little pricey. "

"We stayed for our anniversary, the room was perfect, food was amazing, grounds are beautiful, owners are wonderful, we will definitely come again!"

"Great Property, but Service Needs a Personal Touch I had mixed feelings about my recent stay. On the positive side, the rooms were spotless and the property itself is in excellent condition. However, the service didn’t quite live up to the surroundings. I believe great hospitality is all about the little things, and a few details were missed during my visit: A Slow Welcome: After a long flight delay, I arrived around 8:00 PM. Unfortunately, the reception desk was empty. I waited about 10 minutes...

"Room was clean and comfortable, but good use some updates/TLC. Jacuzzi tub was amazing. Gas fireplace was a nice touch. Staff was super friendly and check in was very easy (we did the pre-registration through the links sent by hotel). "

"The hosts are inimitably kind and gracious. We’ll be back!!"

"Clean room as well as common toom and dining area. Hosts were welcoming and helpful suggesting area dining and activities."

"Place was excessively dirty. Water in the bathroom couldn’t reach warm temperature. I practically had to break the handle over to the left to get a little bit of warm water. The same with the shower all of a sudden you wood wind up getting a blast of cold water. "

"Stay was very nice. Meal was delicious. People very attentive. For the price I would have liked better toiletries and toilet paper. Will pay the extra to stay in a nicer room next time. "

"Nice place"

"The place is a total dump!!! All of the doors have key pad locks that barely work, the "Double Queen Suite" was basically 2 dorm rooms with no place to sit except outside! No Wi-fi. The place was freezing with only an ancient heater and a wall space heater. The tub had standing water in it for 3 hours after taking a quick shower. The place is dirty and run down. We wouldn't have felt safe staying there if it hadn't been in the middle of no where. Old folks seemed to like staying there for some...

"There is no lake view in a room that said it was lake view. It was clean. The king-size bed was beyond terrible. It was like 2 twins pushed together with a very lumpy mattress topper. No closet. Very tiny room. The hand sink was in the bedroom. The house was built in 1883, if it had been haunted it might have been worth the $250. It was neither haunted or worth the $250. "

"Very clean and extremely friendly staff. Breakfast was very good. We enjoyed our stay."

"Great location, super friendly staff. We will definitely stay here again!"

"This property is nicely located and is reasonably clean. While there have been some recent updates, the hotel is showing its age and is need of a more extensive renovation. Furniture in the rooms were beat up. Both drains (bathroom sink & kitchenette sink) were completely clogged. I reported the maintenance issue to staff on the first day of my visit. It was never corrected. The studio suite isn't worth the extra money. The kitchenette contained no kitchenware or silverware. There was no...