Stayed for just one night and the accommodations were comfortable enough. You could hear lots of noise from other rooms but I was on the first floor and near the lobby which could be why. The bathroom floor was a bit dirty and dusty definitely not up to my housekeeping standards but for one night it was fine.
Check-in clerk was very good - first words after good evening was “the elevator is not working and gushing with apologies” she was able to find us a first floor room as my wife has major back issues and trouble walking let alone stairs
Room was modernized recently and very comfortable. Breakfast was all the normal Hampton food but added chocolate batter to waffle - different
Very pleasurable overnight stay but expected to be closer to beach area for the price we paid. Would stay there again for an overnight
Clean room, and clean property overall. Nice pool area.
เข้าพัก 1 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
William
31 ก.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Trash not emptied from previous guest. Clogged toilet, previous to arrival. Never fixed. Had to change rooms. Toilet paper holder was broken. Hooks were broken.
Pretty good. Under construction for elevators. Some problems w design of rooms and broken amenities in rooms.
Easy stop off expressway and quaint, interesting town on shore of Lake Michigan.
The hotel was clean and comfortable. The only issue was an outdoor party going on until 1:30 a.m. right below our window preventing us from sleeping. They were right outside the lobby but it appeared that the staff didn't care if it was disruptive for the other guests.
We noticed the elevator was out of order. However that did not affect us because our room was on the main floor.
At breakfast, a guest asked for more milk, but they had ran out of it.
Our room number was 103 in South Haven. Anyways, the door was very hard to open and very hard to close when leaving the room to go out. And it was super loud as well.
But overall the stay for very satisfactory, clean rooms, very nice staff. And the bed was so very comfortable.
Clean room friendly staff. Pool was nice. Elevator was out of order, we were on 3rd floor but it didn't pose problems for us. Possibly could someone with health issues.
Place is great only complaint is Expedia tells you it is a continental breakfast included and that is not true which was disappointing considering we were flying out in the morning so we wanted to eat breakfast beforehand but the restaurant cost was a little pricey.
เข้าพัก 1 คืน, ธันวาคม 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Meg
26 ต.ค. 2026
ชื่นชอบ: พนักงานและบริการ
The room I was given initially was poorly cleaned. However the staff was excellent about moving me immediately to another room which was quite acceptable.
The other problem I had was because I booked through Expedia, the property was not able to get paid by Expedia. They were given an invalid virtual credit card number. Thus the expense of the motel room wasn't being covered and the hotel required me to provide MY credit card info " in case they weren't able to get paid by Expedia."This was entirely unacceptable as I already paid Expedia for my room and wasn't about to be double charged.
I did not leave the hotel until the matter was resolved. Staff was extremely cooperative, explained everything, and spent time on the phone, as I also did with expedia, their supervisors, etc. Took two and a half hours to resolve on the phone. Expedia supervisor was still unable to provide a valid virtual credit card, but they did reimburse me for all of my Expedia expenses. I wound up having to pay the hotel directly though with my credit card. I stayed on the phone with the supervisor from Expedia until I could verify that I received my money back. I will not book with Expedia anymore.