"We always stay at the crown plaza when we fly out of Cleveland. This time there was no soaps or blow dryer. Room was bare of anything that we would normally use. This place does need upgrades. "
"The staff was great from the time I got there till the time I left. There was a mixed up in my booking but the staff made it work.
There’s nothing around since it’s in an industrial area but the wine dispenser was a good idea. Unfortunately, it did not work for me as I had a perpetual message that I was out of credit!!! "
"Everything was fine. Clean. Only issues wete the room door was hard to get open. Had to use shoulder and slam into it. It would be nice to start with enough towels, instead of 2 for 4 people."
"Not sure what was going on in town but our hotel options were pretty limited. This is an older hotel, with rooms that open directly to the outside. It's been updated but could use some more TLC - light switches, for example, were terribly grimy. Some mildew in the showers, worn caulking, etc. Nothing terrible (hence the decent rating) but if you're a stickler for a clean room, this isn't your place. I thought it was good for the price we paid - if I wanted a nicer room I would have had to pay a...
"We love staying at this hotel, as a stopping place from St Louis to upstate NY. Everyone is hospitable and accommodating. The rooms are comfy and spacious - clean and very quiet. We love walking to Noosa Bistro across the street. All staff are friendly and helpful. Thank you!"
