Ideal location and Luigi - the manager- was so very responsive and always helpful. The room was comfortable and the air conditioner worked wonderfully. Be mindful though it is a walk up- no elevator. We had a great time.
Amazing location, warm and friendly staff, great family run establishment. They do many small things to ensure they make a big difference in the experience of their guests.
Everything was fantastic. Luigi, Stefano, and their mother do an amazing job with their family business, and my wife and I felt safe, cared for, and tended to.
Location was perfect - central in Sorrento main areas, shops, bars, restaurants, markets within a 1 minute walk.
Stefano was up every morning ready to make sure breakfast was ready and guests were fed. Breakfast was delicious and authentic.
5 stars from my wife and I.
The owners, Stefano and Luigi, went above and beyond to make our stay as pleasant as possible. The hotel is located in the center of town which makes it very convenient walk everywhere. The room was clean and comfortable. The complimentary breakfast was a nice selection of fruit, meat, cheese, cakes, and pastries. They also made any coffee on request.
The thing that stood out to me was their engagement even before we arrived. Luigi contacted me on WhatsApp after I booked to offer assistance and answer any questions I had. He provided a nice list of restaurants and other activities in Sorrento. Throughout the trip, we were able to communicate with them on WhatsApp if they were not present at the hotel. Exceptional customer service.
I strongly recommend this hotel.
Very clean and updated boutique hotel. We had a loft style room we booked at the last minute that was very comfortable and quiet. The manager Luigi was very helpful with information, transportation and having gluten free food available for breakfast. Located in the heart of Sorrento with shops and dining right out from the entrance.I would definitely recommend and stay here again.
Fantastic stay!!! Luigi, his wife, and Stefano answered all our questions and thought of everything to make this such a memorable stay. Great location, great breakfast, and fabulous hosts made this one of our best stays ever. Thanks again for everything!!!!!
First yime staying, but won't be our last. The staff was extremely helpful, and informative. The location is great and the parking isn't too far away. The room was even better than expected. This hotel is located in the heart of the old town with everything close by.
Incredible service. We got lost on our way there and Luigi came out to find us and helped with my luggage. Breakfast was great with many options and the hotel is conveniently located close to shops, the train station and ferry. The only downside was that we were able to hear a lot of street noise (people,cars and banging) that woke us up even with earplugs on. Other than that, great spot.
The breakfast was very delicious, staff is very friendly and very helpful. I would highly recommend staying here in Sorrento as it made our time there very easy and comfortable
The flat was very clean, well appointed and quiet yet centrally located near old town, the train station & the ferries. Luigi was so helpful with the logistics of our stay which made everything easy and stess free. I would highly recommend this place for those who desire an Air B&B type place for a reasonable price and the grocery store is right across the street. However, it is not suitable to those who cannot handle 70 stairs to the third floor. We thoroughly enjoyed our stay!
I had a wonderful stay at Sorrento Flats! The place was clean and very comfortable. The staff went above and beyond, offering exceptional service and making sure my stay was perfect. Truly amazing hospitality in a fantastic location!
We had a fantastic stay at Sorrento Flats during our recent visit. It felt like home away from home! The location is fantastic and the place is easily accessible – thanks to Luigi's proactive WhatsApp how-to-reach instructions. The room was clean, cozy, air-conditioned, and well-maintained. The breakfast included a variety of continental and delicious Italian dessert options. Most importantly, Luigi and his family welcomed us with warmth and kindness, that I would never forget. I can't recommend Sorrento Flats enough for a top notch, homely, and personable experience.
Excelente hotel! Ubicación magnífica el personal también excelente para recomendarnos restaurantes y lugares para tomar el aperitivo clásico italiano, muy recomendable! Obviamente volveriamos
Great location in centre of old city. Clean and modern B&B with only a few rooms. Amazing breakfast. A great host who liked after us throughout our stay. Excellent dining within a few steps. Will definitely be back.