Hilton Sorrento Palace

4.0 star property
Travelers relax at the poolside bar or wander through lush gardens with spectacular views of the Bay of Naples at this luxury retreat

Choose dates to view prices

Hilton Sorrento Palace overlooks the Bay of Naples, offering a perfect base for relaxation. Guests can enjoy two pools, Ayurvedic spa treatments, or visit the historic Baths of Queen Giovanna nearby. The property provides bike rentals and a playground, ideal for family stays.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Air-conditioning
The current price is ฿12,958
฿14,557 total
includes taxes & fees
31 May - 1 Jun
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About this property

Hilton Sorrento Palace

  • Luxury upscale resort near Sorrento Beach
  • Located close to Baths of Queen Giovanna, Hilton Sorrento Palace provides free full breakfast, a rooftop terrace and a garden. Active travellers can enjoy cycling at this resort. Treat yourself to a massage or other spa services. Enjoy Italian cuisine and a poolside location at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
    • Bike hire, self-parking (surcharge) and an electric car charging station
    • Access to a nearby indoor pool, a 24-hour front desk and 24 meeting rooms
    • Tour/ticket information, a TV in reception and a ballroom
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 328 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as desk chairs and safes.
  • More amenities include:
    • Bathrooms with bidets and shower/bath combinations
    • 40-inch LCD TVs with satellite channels
    • Childcare services, coffee/tea makers and heating

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s seasonal indoor pool is open November-March.

Renovations and closures

The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: EUR 21 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a 10% service fee to food and beverage purchases on site.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hilton Sorrento Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. The swimming pool will be closed during the autumn.

How much does it cost to stay at Hilton Sorrento Palace?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hilton Sorrento Palace on 31 May 2026 start from ฿12,958, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Sorrento Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Sorrento Palace?

Self-parking is available for EUR 21 per day.

What time is check-in at Hilton Sorrento Palace?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Hilton Sorrento Palace?

Checkout is at 11 AM.

Where is Hilton Sorrento Palace located?

This family-friendly Sorrento resort is located on the waterfront, within 3 mi (5 km) of Sorrento Beach and Baths of Queen Giovanna. Pompeii Archaeological Park and Vesuvius National Park are also within 25 mi (40 km). Sorrento Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 602 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Everything else was lovely too.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing and absolutely an amazing view. The staff are so helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Katrina Gleditsch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful home base for exploring Ischia and Sorrento. Located at the top of a hill made it quiet and wonderful views, but somewhat hard to navigate for frequent walks into town with kids (but manageable). Breakfast buffet exquisite. Indoor pool perfect (outdoor pools closed due to season).
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Rajan R

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent and the service was great. The outdoor pool was very good however closed since it was cold. However last day it was great. Next month a bar is opening in the same area so will be great overview and convenient
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The staff were great and very accommodating. The building and property is located up the hill from the town but it is very walkable to everything you need and a short distance to the popular areas. The room was clean and well maintained. The parking was a standard price for most hotels that do not offer it for free but it was great that valet service was included in it. Overall it was a fantastic stay and experience.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Yvette

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and breakfast is good. Staff is friendly. Water pressure can be stronger. Overall it was a nice experience. However, the housekeeping lady didn’t pick up the dirty towels and put them all in the corner of the bathtub. No one noticed that there was no shower gel.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was outstanding a bit further from town and if walking the hill is a little tough but the staff and the property make it worth the walk and a good thing after you eat in town
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, great breakfast buffet, staff was helpful Overall excellent. Would stay here again!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Neha

Liked: Cleanliness, amenities, property conditions & facilities
The helpful staff & their level of customer service is what made our stay simply excellent! The views from the breakfast buffet is straight out of a painting. The panoramic views and the lemon groves of the property are an icing on the cake. Rooms were spacious and well serviced too. Absolutely worth every penny!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Vihang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, restaurants in the facility, walkable to the main square.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a pleasure to stay. It was clean and staff were friendly. Distance from shopping was walkable; enjoyed my stay.
Stayed 12 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star hotel ! Beautiful view and wonderful service.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place to stay in Sorrento!

Our family had the best time here! The staff were friendly, the kids loved the pool and rooms, and also the live music at night. We highly recommend this resort.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, rooms and food
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Beautiful hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Harminder Pal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in reception in all bars restaurants. Pool area staff all very friendly
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable rooms and easy to walk into town
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Mireille

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel spectacular view
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Venkat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel !

Great hotel and stay ! Very very clean, comfortable and really friendly staff all around ! We had an amazing stay & the kids enjoyed the stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adventure or unwind you can do both

Sorrento, is a peefect place to unwind or fill your days with adventures. The hotel is luxurioya, quiet wirh friendly staff and several pools to stay cool
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room. Balcony over looking pool and sea.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel clean safe
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Best location for an amazing time in sorrento!!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Payam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on a large ground on a hilltop with a great pool and gardens. The rooms are large and comfortable and the buffet breakfast is spectacular. The only downside is you have to walk up an incline every evening back to the property. We had a great stay.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Staff very helpful. Pool beautiful.
Stayed 5 nights in Jul 2025