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"The location is perfectly located across the street from Lake Lugano and within a short walk of downtown. They have an amazing Spa and a Michelin Star restaurant. The staff is always so friendly and makes us feel at home. This is my go to spot in Lugano."

"Great location. Wonderful resturant."

"Spotless room, friendly staff, great breakfast"

"Clean, Excellent staff, amenities, great restaurant"

"The room was great and the location was perfect. The staff during check in was rude and not very helpful. The listing says 2 beds but he blamed us for not warning them that we needed the 2nd bed. Why would we worn them if it says 2 beds??? other than that it was a great stay. "

"Clean and super nice! "

"Excellent staff, friendly and helpful, clan rooms, lovely breakfast, good location. "

"Great hotel SPA staff were very friendly, food and drink very expensive, "

"It's more a family hotel. Check in is good and friendly. Breakfast is good. The location is a little far from the center but it's near to a train station "