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Crystal Palace Boutique Hotel

4.0 star property
Hotel in Sofia with 24-hour fitness centre and sauna

Choose dates to view prices

Crystal Palace Boutique Hotel provides an upscale retreat in Sofia City Center. Guests relax in the sauna or steam room and rejuvenate with body wraps or aromatherapy treatments. The property features a 24-hour gym, restaurant, and complimentary in-room WiFi for all visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Parking available
  • Breakfast available
The current price is ฿4,763
฿5,287 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, minibar, in-room safe, desk

Executive Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Property grounds

Deluxe Suite

  • Sleeps 2

Executive Room

  • Sleeps 2

View all photos for Junior Suite

Property grounds

Junior Suite

  • Sleeps 2

Standard Room

  • Sleeps 2

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includes taxes & fees
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About the area

Map
14 Shipka Street, Sofia, 1504

What's nearby

  • Sofia University - 1 min walk - 0.0 km
  • Bulgarian Parliament - 3 min walk - 0.3 km
  • Alexander Nevski Cathedral - 5 min walk - 0.5 km
  • Sofia Central Mineral Baths - 15 min walk - 1.3 km
  • National Palace of Culture - 20 min walk - 1.7 km

Getting around

  • Sofia Central Station - 15 min drive
  • Serdika Station - 19 min walk
  • Sofia (SOF) - 15 min drive

Restaurants

  • ‪Фабрика ДЪГА 2.0 - ‬4 min walk
  • ‪Бирен бар Тони / Beer bar Tony - ‬2 min walk
  • ‪Вкусното Кебапче - ‬4 min walk
  • ‪The Place by chef Fipe - ‬4 min walk
  • ‪Timeless Café - ‬1 min walk

About this property

Crystal Palace Boutique Hotel

Upscale hotel located in Sofia City Center
You can look forward to dry cleaning/laundry services, a bar and a 24-hour gym at Crystal Palace Boutique Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a massage or aromatherapy. The on-site restaurant, Crystal Palace, offers lunch and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Luggage storage, concierge services and free newspapers
  • 2 meeting rooms, a lift and smoke-free property
Room features
All 63 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and bathrobes.
Extra amenities include:
  • Bidets, free toiletries and hairdryers
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Front of property

Grand Hotel Sofia

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 1,002 reviews
The price is ฿3,907
฿4,383 total
includes taxes & fees
30 Nov - 1 Dec
Grand Hotel Sofia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Parking on site (BGN 40 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; BGN 40 for adults and BGN 40 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crystal Palace

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Fitness facilities
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BGN 60.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately BGN 40 for adults and from BGN 40 for children
  • Airport shuttle fee: BGN 90 per person (one-way)
  • Self-parking fee: BGN 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BGN 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal Palace Boutique
Crystal Palace Boutique Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Sofia
Crystal Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel Sofia

Frequently asked questions

Is Crystal Palace Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crystal Palace Boutique Hotel?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Crystal Palace Boutique Hotel on 9 Nov 2025 start from ฿4,762.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crystal Palace Boutique Hotel?

Self-parking is available for BGN 40 per day. Limited spots are available.

What time is check-in at Crystal Palace Boutique Hotel?

Check-in start time: 2 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Crystal Palace Boutique Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Crystal Palace Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BGN 90 per person applies.

Where is Crystal Palace Boutique Hotel located?

Located in Sofia City Center, this hotel is steps away from Sofia University, Doctors’ Garden and Cyril and Methodius National Library of Bulgaria. Bulgarian Parliament and Zaimov Park are also within 5 minutes. Serdika Station is 19 minutes by foot and Lavov Most Station is 26 minutes.

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Reviews

Crystal Palace Boutique Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 152 out of 249 reviews
Rating 8 - Good. 81 out of 249 reviews
Rating 6 - Okay. 12 out of 249 reviews
Rating 4 - Poor. 1 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

Reviews

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the hotel and area
Stayed 1 night in Oct 2024

10/10 Excellent

Sachi

Liked: Amenities
One of the gentlemen at the front desk was very kind and helpful :-).
Stayed 6 nights in Aug 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, Fantastic staff

A fabulous hotel with fantastic, friendly staff. Ideal location just a metro stop from centre at Serdika. Would absolutely stay there again and recommend it highly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..!!
Stayed 1 night in Sep 2023

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel , clean and convenient. called a taxi to the airport at 4:00 AM and it was at the front door in five minutes.
Stayed 2 nights in Feb 2025

8/10 Good

Nikolai

Liked: Amenities
location
Stayed 1 night in Aug 2023

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandeur hotel in very convenient location

It is in the amazing location, in front of a park. In several minutes, you can walk to the cathedral, parliament, the University of Sofia (one block) and many cafes and restaurants. The hotel has the traditional value of a great hotel. Staff are properly attired. Furniture is solid wood. Brass handles in the washroom are all well polished shiny.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was top notch
Stayed 5 nights in Oct 2025

10/10 Excellent

Tsvetelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, quiet yet vibrant neighborhood with great amenities and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

CHINATSU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Thank for the confortable stay！
Stayed 1 night in Jul 2025

8/10 Good

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage war sehr gut
Stayed 1 night in Jun 2025

10/10 Excellent

Robert H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Located and Welcoming

A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Theodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old classic hotel with excellent location, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely staff.
Stayed 2 nights in Jul 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is close to the University of Sofia and located in a lovely neighforhood. The room was comfortable and quiet. My only problem involved the lack of air-conditioning one night, making it difficult to sleep. But, that was fixed by the following day.
Stayed 6 nights in Jun 2025

8/10 Good

Theodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old classic style hotel with friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Staff & service
Great location and very comfortable rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Deidree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a business trip, really liked my spacious room with air conditioning, water kettle, complimentary mineral water, tea, and coffee, bathtub, stable password-protected WiFi, daily cleaning, good breakfast, restaurant on site, proximity to parks and my business event venue. Only minor issue was the safe wasn’t working. Highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Sofia - very classy with wonderful staff and accommodations. Convenient parking garage under hotel was perfect and the breakfast was quite tasty. I was able to venture around on foot to see the sights and enjoy some very delicious Bulgarian food (and even craft beer) - can't wait to return.
Stayed 1 night in May 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centrale, sono andato per lavoro, buona colazione, camere un pò vecchiotte ma ampie
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and nice staff
Stayed 1 night in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Thé spa is good after a day of work
Stayed 5 nights in Nov 2024

10/10 Excellent

OLEKSANDR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, downtown is in walking distance
Stayed 3 nights in Nov 2024

8/10 Good

Leslie

Liked: Staff & service, property conditions & facilities
Very comfortable bed. Nice bathroom.Two armchairs. I came down for breakfast at 9am and by this time the hot food was only lukewarm but there was a good choice of cereals and cakes.
Stayed 3 nights in Nov 2024