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"They are using an external company for their cleaning. The cleaning staff are unfriendly and do not do a good job. The front desk staff are good. The breakfast is good. "

"We had a good time staying in this hotel. Location is close and walkable to the tourist spots. The room is spacious and clean, bed is very comfortable. Staff are very helpful, we arrive early and they check us in with the room upgrade. We will be staying in this hotel when we visit Sofia, Bulgaria again someday. Highly recommended. Thank you so much Rosalyn Hotel Central Park."

"Excellent location but breakfast could use a little changing or it becomes repetitive"

"Location was convenient, many shops restaurants and trains nearby. Room was a great size. Bed was a bit firm but still comfortable. Room had a smart tv so you could sign into your own Netflix. No laundry facilities but they can send your clothes out to get cleaned for a reasonable amount and it was done within a few hours. Staff was super helpful any time I had a question. Overall this was a good pick. I would definitely stay here again. "

"Very convenient"

"It was a very clean room and the food was great . Only issue was A/c didn’t work well and you had to open a window to alot of traffic noise"

"They staff went above and beyond to make sure my stay was great ! I truly Thank them ALL ❤️"

"Amazing hotel!! Great facilities, lovely breakfast, great location and club lounge access a great addition. 5 stars! "

"Front desk lady (i think her name is Christine) she was very helpful. and Mr. Sulan and Mr. Ibrahim helped me with some issues with my phone, and they were very nice and helpful,"