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"Everything"

"It was ok for the money. Nothing great. Customer service could have been better."

"Room was clean"

"The staff here are always so friendly and helpful. It’s always my go to place to stay when I’m staying in Berkeley Springs."

"For the price, this motel was outstanding. Actually, I've stayed in much more expensive motels that were not nearly as good as this! My compliments to the entire staff and management team for a job well done."

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"Friendly staff!!"

"We have stayed here numerous times and have enjoyed each stay."

"The room was OK. I thought the bed was uncomfortable breakfast. OK nothing special and parking was good."

"The pool was extremely cold. And it was supposed to be heated"

"The staff was exceptional! They were all very nice and helpful. It didn't have a pool but we knew that when we booked it. The breakfast was alright. It's a little thing but the "do not disturb" signs would not stay on the door handle. They fell off every time you left or entered the room. Be aware that the rooms don't have a microwave, unless you ask for one. All in all it was a very nice stay. The rooms and grounds were very well kept too. We'd be back for the staff alone! Great stay."

"Not sure where all the positive reviews come from. This is not a hotel; it’s just a sad roadside motel. The price for the property is outrageous - about $100. The chemical fragrance of the cleaning products was overpowering. There was a roach in the shower. There was dust encrusted in the AC vents. I moved rooms in the hopes of getting a room that was less overpowering - the second room was dingier, with blankets that were so worn it looked like they came from the 70s. The carpet felt damp. The...

"Hotel was nice and clean with comfortable beds. My kids loved the outdoor pool which was perfect for them being 3-4 feet deep. Great variety in the free breakfast as well."

"The room was supposed to have a walk in shower which it showed on website but did not have one my.mom is handicapped and falls easy but they could not give us a room with walk in shower. Every time we needed clean towels we had to ask for them. No where to put your clothes only 2 small drawers We were there for a week and had to live out of our suitcase.we were very disappointed ."

"Excellent air conditioning, good parking, friendly staff"

"The breakfast was excellent, the staff was friendly and while the rooms were fairly well maintained."

"Room was fantastic, comfy and clean. Staff was so friendly and helpful. Only complaint I have is the pool was lacking any privacy. And possibly not open, it was covered."

"the jacuzzi was really relaxing and the area itself is very quiet and i got amazing sleep"

"staff was pleasant and professional"