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Reviews of Santa Grand Lai Chun Yuen

2 out of 5
Santa Grand Lai Chun Yuen
25 TRENGGANU,, Singapore, SIN

Reviews

6.6
Rating 10 - Excellent. 24 out of 201 reviews" "
Rating 8 - Good. 71 out of 201 reviews" "
Rating 6 - Okay. 71 out of 201 reviews" "
Rating 4 - Poor. 17 out of 201 reviews" "
Rating 2 - Terrible. 18 out of 201 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

John

Ok
Ok
Stayed 1 night in Oct 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Hatai, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location & helpful staff
Thanks to the hotel management, I got the booking amended without any charges. I had to change the check-in date because I had to attend my close relative's funeral. I consulted it with staff. They are helpful and understanding. The hotel itself has all you need. Nice location with the food street & 7-11 at the other end. This is my third times staying at this hotel.
Stayed 3 nights in Sep 2017
Response from Reservation on 8 Nov 2017
Dear Sir / Madam, Thanks for staying with us. We appreciate your feedback and reviews! Best Regards,

8/10 Good

Brett, Sydney, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location
Being in the heart of Chinatown in a hotel that was the old Chinese opera theatre before being renovated means atmosphere but also means very small room with some noise from the street and the only nearby breakfast locations selling traditional coffee and "kaya" toast or Chinese breakfast. Have stayed there before and will stay there again but it probably would not suit many travellers.
Stayed 1 night in Sep 2017
Response from Reservation on 8 Nov 2017
Dear Sir / Madam, Thanks for staying with us. We appreciate your feedback and reviews! Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2017

8/10 Good

MC, London

Liked: Cleanliness, room comfort
Unique boutique hotel in the heart of Chinatown
The hotel is in one of those refurbished shophouses in Chinatown. There are many restaurants and hawker stalls right in front of the hotel. The interior design of the hotel is super unique and comfy.
Stayed 2 nights in Jul 2017

8/10 Good

Michelle, Sydney Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget stay
The staff are wonderful, I stayed for 5 nights with my 7 y.o. granddaughter. The room that I had booked was very small with a double bed and only room to walk around the edge of the bed so I upgraded after 1 night to a larger room with a queen bed and considerably more room and much larger bathroom and balcony. I love the ambience of this old Chinese opera house and the beautiful red decore. Fantastic location above food Street. AC was great the beds are a little hard the rooms are extremely well cleaned and the staff are child friendly. There is a tea and coffee station on each floor an numerous well appointed lounge areas.
Stayed 5 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Staff could be better
When I asked the hotel staff for recommendations in Singapore, they seemed to have no clues and did not give my any concrete advice, not even the touristic ones. The hotel room is quite small but it is understandable given its price. Still I think for this kind of comfort and room size, I would not recommend people to choose this hotel.

10/10 Excellent

Huu T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Peem, Bangkok

Liked: Staff & service
In the heart of China town. Classic style lobby.
I stayed at single room. A little bit tiny but ok. Full of facility. Wifi signal in my first room was very poor so I have to move the another which have better signal. Easy to walk around Chinatown.

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
simple but very well located
great location in Chinatown basic room good service quiet room (but I always go for room facing the inside of the building not the street)

6/10 Okay

Mo

Disliked: Property conditions & facilities, room comfort
Bathroom design not comfortable

10/10 Excellent

ANAN, BANGKOK

Liked: Staff & service
Nice hotel Nice staff Good Location
อยู่ใจกลางเมือง ใกล้ร้านอาหาร สิ่งอำนวยความสะดวก ใกล้รถไฟฟ้ามาก เดินเพียง 5 นาที

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and would stay there again
Great hotel, wonderful staff and excellent location. Great value for money, is quite noisy due to being on main Chinatown street but being from London I didn't mind it at all. The noise is well worth being central to everything you could want including the MRT station (2mins walk).

8/10 Good

Dion, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chinatown-Santa Grand
Staff are very friendly, advised where cheap eateries are, able to offer discount ticketing for tourists. If raining, can even borrow umbrellas. Hotel decor is unique, as hotel was an old Chinese Opera Theatre. very enjoyable stay.

6/10 Okay

Jamz, Bangkok, Thailand

Liked: Cleanliness, property conditions & facilities
Nice hotel in the center of China Town
Easy access and go around to places. Noisy room as its closed to street food at night.

6/10 Okay

Geoffrey

Disliked: Cleanliness
OVERALL GOOD stay
original room was not suitable, very small and smelled moldy, but again it IS the equator. Staff did offer to change rooms, much better overall. carpet could gave been cleaner. Overall was good stay. Great location, entertaining, culturals sites, AND street food.

6/10 Okay

Verified traveller

Liked: Staff & service
Pleasant stay at good price
Great to be in the centre of Chinatown. Very convenient

6/10 Okay

Inna

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Overpriced like everything in Singapore
For sure, great location, everything is close: buses, subway, food, fun, spas, etc. But rooms are small, feels like you are sleeping in a dog cage, no windows, dark, making depress and confused about time all the time, smell of old building. This hotel could be nice for students and low income people if price was lower.

8/10 Good

Evi

Liked: Staff & service
Disliked: Property conditions & facilities
Strategic location in the middle of Chinatown
Located in the middle of Chinatown market, it was hard to find among kiosks and small restaurants. But, once you find it, it's easy and close to MRT station. A great place to enjoy Chinese food and shopping souvenirs.

10/10 Excellent

patima, phuket thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good for relax,nice , clean ,good memory, nice people, delicious breakfast
Good memories

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

ANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Isabelle , New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Best value for money
In the middle of Chinatown with an open street food court on your door step this hotel is ideal for a short stay in Singapore. Central with train station right by, clean tidy an with character I would definitely recommend it! The plus is the airport shuttle that can get you there for $9 too easy!

6/10 Okay

Thomas, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Charming but dark reboot of Chinese Opera
Stayed between other hotels and needed affordable lodging. Location is amazing, layout of hotel is interesting as it used to be the Chinese Opera hall. Cheapest rooms are v/ small without windows.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice location. A few step to foods. But the hotel decoration is way too dark. I mean seriously I understand the theme thing but it's just too dark.

8/10 Good

KWOK LONG

Liked: Cleanliness, staff & service

6/10 Okay

Boon Bo

Disliked: Property conditions & facilities
Location was great. Cleanliness is good but found a lot of ants in the toilet . Air condition was a little bit too loud My Room is near to the food street n market, therefore it's a little noisy early in the morning (abt 5 to 6am) and little noisy during the evening (around 6 to 10)

8/10 Good

Leng Teck

Liked: Cleanliness, room comfort

4/10 Poor

Kayray, BKK

Disliked: Staff & service, property conditions & facilities
Good location and nearby MRT So comfortable to go anywhere

8/10 Good

Verified traveller

Liked: Staff & service
Good location but noise
Reasonable pricing, staff are friendly in general and helpful. Don't pick room with balcony for it's noisy because of the food court and shops downstairs.

6/10 Okay

Sara, malaysia

Liked: Cleanliness, staff & service
Convenient Location
Perfect for 1-2 nights stay. Location was great. Nearby MRT. Plenty of choices eateries outside the hotel. However, the room interior can be a bit scary feeling as the walls and carpet are all in red.

8/10 Good

Matt, Brisbane , Australia

Liked: Cleanliness, staff & service
In the centre of chinatown
Nice motel in heart of Chinatown, good wifi , rooms small and hard bed and bathroom floods when you have a shower but still it's ok. I would stay here again for the money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good
The room a bit too small, the price is high as well but the location is paid back everything

2/10 Terrible

Achin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT COMFERTABLE!!!

6/10 Okay

Verified traveller

Liked: Staff & service
Small room but nice location
I went to Singapore for travel with my family and looking for someplace to stay not far from MRT station and this hotel is my final answer! that's great!

2/10 Terrible

thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

2/10 Terrible

Moon Lam, Montreal, QC Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr.
the room is really small and the bathroom cannot use sit down touch the knee, the hotel is sold and send us to another small dirty hotel make us uncomfortable to stay 2 days in Singapore.

6/10 Okay

Choi Fung, Hong Kong

“A place with own shower room and convenient locat
Hotel is located in Chinatown and close to MRT station but room is quiet small. Because it is next to the main road, when cars passed by, it is quite noisy. If you need to freeze your Coke, sorry......you have to buy it in 711 cause there is no fridge inside your room.

2/10 Terrible

Anh, Montreal, Quebec Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mrs.
this hotel is the worst one because when I booked in May was the other Hotel and it was sold and let me stay in another small Hotel the same name the bathroom cannot use it is small like the knee touch the wall cannot sit on the room is very small and very dirty with insect on wall and floor

6/10 Okay

Verified traveller

Good location
Love the location & Price was relatively reasonable except room is really tiny but then, I just need a place to shower n sleep so, it's good enough

6/10 Okay

Verified traveller

Disliked: Room comfort
good
comfy but the room size is small

8/10 Good

Teong Hai, Penang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice Hotel Close To China Town
Breakfast too monotonous, room too compact but location excellent. The room a bit noisy ( sound proof not sufficinet )

8/10 Good

Alexandra

Liked: Staff & service, property conditions & facilities
Good hotel, great location
This hotel is fine. Rooms are small yes, but design makes a good use of space. Can occasionally hear noise from other rooms but not too bad. Friendly staff, nice decor and great location. Would definitely stay here again.

8/10 Good

Tsz Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Laurence, Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An inexpensive gem in the center of Chinatown
Been living here for a few months now. Plan to continue doing so. Rooms are tiny, but clean and comfortable. Walls are thin, so you hear whatever is going on next door. Water and a travel pack every day. Wifi is good but you will need a proxy. They were very reasonable when I had to check out early. No hassle. The days were applied to my next booking. My stay is my vote and I plan to keep staying here.

4/10 Poor

Mitsuyoshi, Japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My Santa Grand Hotel Lai Chun Yuen Experience...
The hospitality of the staff was perfect, but I do not recommend the hotel for business trips. The toilet was too small that you cant even seat at the bowl properly. The room was not clean and the room ambient was too choking. Good for back packers who is looking for a place just to "sleep".

8/10 Good

Matt, Brisbane Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the money.
Good motel in centre of chinatown, atmosphere of hotel is stunning and good wifi. Overall rooms are not large but adequate. Only negative was mattress could be better quality. Great motel and we will be back as location was so central to everything.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Terrible room
The most terrible hotel room ever stayed, the toilet is facing the wall with less than 10cm moving space, water leaking from the shower to room room area.