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"Amazing property "

"To be honest was expecting more from this hotel as the reviews and rating was pretty high and given I haven't stayed in this area before, decided to give it a try. But it's a lacklustre hotel. In room dining was poor and we ordered Thai food. The worst was the bed . Super uncomfortable with poor back support which gave us both back aches. After the feedback and request for a firmer mattress they came back with a wooden board to be place ON TOP of the mattress. Horrors! I put it down to back communication and then asked for a room change which also took some time but it wasn't much different. I DONT RECOMMEND STAYING HERE "

"We enjoyed our stay at SO/. The property is close to the MRT and One Bangkok complex. The room was pretty comfortable. The restaurants were expensive. Recommendations for the property. Put some AC in the lobby restrooms and in the elevators. No need to make guests sweat. "

"Overall good. View is great, and that is unbeatable from any other hotel if you like the park view. However staff can be more professional for a 5 star hotel, they seem to more friendly to white customer than Asian which is not that great for my POV. e.g the hotel manager hold small talk with the French in the lift but didn’t even acknowledge my existence and say hi, things like that it’s a bit strange. "