"Before arrival I received a text from the Hotel welcoming me and offering a SIM card for free data whilst staying there. When I arrived and asked about this noone knew anything about it. I asked then to check and get back to me.
No-one responded, so I asked again at the desk, again showing then the message I had received from the hotel and was met with blank looks.
I’ve no issues if this was a mistake but please make sure you change the message that’s sent to customers or respond when asked a...
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