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Ung-D Hotel

4.0 star property
A peaceful retreat near Royal Garden with an award-winning restaurant serving local specialties, refreshing pool, and spa treatments for complete relaxation

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At Ung-D Hotel, cool off in the outdoor pool or book a Thai massage at the spa. The restaurant serves local and international dishes, and WiFi is free throughout. Near Old Market Area, this upscale property features a garden and offers an area shuttle service for exploring.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

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The price is ฿8,425
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includes taxes & fees
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Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does Ung-D Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:30 PM.

Is Ung-D Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ung-D Hotel?

Self-parking is free at this property.

What time is check-in at Ung-D Hotel?

Check-in begins at noon.

What time is check-out at Ung-D Hotel?

Checkout is at noon.

Does Ung-D Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Ung-D Hotel located?

This family-friendly Siem Reap hotel is located in the suburbs, within 3 mi (5 km) of Old Market Area, Pub Street and Royal Garden. Siem Reap Royal Residence and Angkor National Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

9.2

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 80 out of 82 reviews
Rating 8 - Good. 2 out of 82 reviews
Rating 6 - Okay. 0 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

Reviews

Verified

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a great time

I had a great time at UngD Angkor Suites. I was a bit worried about the location as it looked a bit far from the city center when I checked the address on the map, but the hotel provided us free shuttle wherever we wanted to go and we didn't have any transportation problem during our stay. We really enjoyed quite and private time at the hotel when we came back from the town. We had a upgraded room with a private garden and it was very nice. We were very happy with hotel service and staff hospitality. Thank you.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCEPTIOAL PROPERTY

Hats off to the staff at this hotel! Every single person from Vin's team is extremely hospitable and kind. The hotel provides some great services like: 1) Free airport transfer: A super sweet & friendly team member greets you with a smile at the airport and ensures you have great air conditioning and water in the heat once you board 2) Unlimited coffee/tea: I am a coffee lover and every-time my husband & I would pass by the reception, one or the other employee would politely ask if we would like to have something ensuring that we are ALWAYS comfortable 3) Breakfast in bed: We were lazy travellers and this was a blessing to get breakfast delivered to your room. The breads are to die for ;) 4) Free city transfers: The team is extremely kind and ensures you have frequent drops & pick ups to the city overall, you see the love and passion that the team has to ensure that your stay at this property is memorable. If you are in Siem reap, make it a point that you stay here :)
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquillità e la disponibilità del personale ad accontentare tutte le richieste. Hotel altamente consigliato!
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque esta algo lejos del centro, el hecho de que tengas servicio de transfer gratuito lo mejora todo. Hotel muy tranquilo, limpio y el servicio muy atento.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities
I’m not sure where to begin... I’m a seasoned traveler and I have stayed at many different hotels throughout the world. By far, this is the nicest experience I have ever had staying at a hotel. The owner Vin, drivers Ton and Dany, the front desk staff were extremely kind and considerate. The property itself was gorgeous, felt like a tropical paradise. The meals were excellent and I had the best massage of my life at the spa. They arranged all of our tours and gave us rides into the town when ever we wanted at no additional cost. The staff apologized for their rural location but I loved taking a walk through their beautiful country neighborhood. I want to go back to Cambodia just to stay here again!
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Beautiful oasìs outide the centre of Siem Reap. Appreciated the hotel arranged transfers to and from the center, and enjoyed the pool. The staff arranged a great driver and guide for our trip to the temples. We had a suite with 2 huge roons and a garden. Try the fish amok at the restaurant! All the food we tried was excellent.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing place, amazing people

Amazing place! Not only the owner but all the staffs were extreamly friendly and helpful. We felt as convinient as at home. The hotel resteraunt was also very good. Not big menu, but everything was fresh and tasty. There's no doubt Ung-D deserves a perfect score from the guests reviews. I would be happy to recommend it to any friends.
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give the Ung D 6 out of 5if it were possible. Undoubtedly this is the best hotel I have stayed in during my 25 years of travelling abroard. It was both a privilege and a pleasure to stay at this small boutique hotel in Siem Reap. The location is a little out of town but the free offered transport to and from takes the hassle away. After reading other reviews of this property I made my booking and was not disappointed. In fact the quiet country aspect, the beautiful inviting pool and lush green gardens, orchids, birds, sounds of water cascading, rooftop bar, absolutely amazing staff and owner, we felt like it was our home away from home. The food was ever so tasty, in fact we found ourselves eating in the restaraunt on most nights. Really excellent fully cooked brekky every morning. After our 10 days we really hated to leave. Our smallest request was not the least trouble. Our host Vin made us feel like royalty from the moment he collected us from the airport. There were tears in my eyes when it came to say farewell, just like with family. Thankyou Vin and all the staff at U gD for making our trip to Cambodia so memorable.
Stayed 10 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and decorations, only bad is that the air con is not that strong enough (in april, the hottest season of the year), but the staff provided us with a fan, which is very helpful. Another thing is that it is quite far from the city centre, but you have free pick up and delivery to hard rock cafe in city center before 10 pm, which is nice. There are no shops nearby though.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality, the owner takes every detail into account to make your stay perfect. Transport is provided to and from town , reservations at restaurants , great recommendations for food. Tours were organised and excellent. Would definitely recommend this property
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Dik Sze Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Siem Reap

It’s like another home to us. Staffs are friendly and took care of us like a family! Free pick up and drop off to downtown make everything so convenient for us! Thank you for the great recommendations and took us to the hidden gems in Siem Reap♥️ It’s been an unforgettable experience 😇
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place, quiet. Very Nice staff. Friendly big boss. Swimming pool and garden are top. I recommand this place!
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique endroit. Au calme. Un peu excentré du centre ville mais un service de pick up illimité pour nous amener et ramener de l’hotel, au centre ville. Je recommande les yeux fermés, le patron est adorable! Un petit paradis....
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
The property and service are INCREDIBLE! You will feel taken care of, and even though it’s a bit outside of the city the staff is incredibly accommodating with rides, you never feel far away from where you want to go! More than that is Vin, the owner. He is an amazing person who uses all of the profits and employment to help the underprivileged get education and things they need. Some of the best memories of Siem Reap for us are still ongoing knowing that Vin is putting his heart and soul into making the world better. Talk to him about it, it will warm your heart to meet someone like Vin as well as the rest of the staff, it truly is an incredible place. Thanks again Vin!
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A haven of tranquility

Lovely little place on the fringes of the town. The place has been quite recently built - so everything is clean and in excellent condition - rooms are huge. All the staff are brilliant - they speak good English and can't do enough for you. There's lots of trips out that they can organise for you - at short notice if needs be. Food/drink is excellent quality and good value for money - with the added bonus that from our two weeks in Cambodia - this place served us the best coffee and croissants we had on the entire trip - and by some margin. There really isn't anything touristy in the immediate vicinity and main areas of the town are not walkable from the hotel - but the hotel do provide their own free car/taxi or TucTuc service to and from town on demand up until 10pm. After that it's $5 - or you can get a TucTuc yourself in the town for $3 or $4. Upside of being away from the town is that you're clear of the noise that there can be from such a bustling place that is very popular with tourists. This place is nice and quiet - and when you want some nightlife - it's easy enough to get to, and get away from. Quite simply - we couldn't fault this place at all - we wish we'd had more time here and in Siem Reap in general.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

MASAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オーナーのVinさんはじめ、スタッフの皆さんの気配りが素晴らしい。 ダウンタウンまで夜10時まで無料でトゥクトゥクを手配してもらえるので不便はありませんでした。ホテルからのツアーも色々あり、毎日遺跡巡りやダウンタウンへの外出を楽しむ事ができ、こちらに泊まって正解でした。
Stayed 6 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing visit at an amazing property! Attentive staff
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel and is located outside of the noise of the city. All the staff were amazing and helped out many times. They had a great transfer service both to the city center and the airport. On site restaurant had great food with a combination of Khmer options and western cuisine. We had breakfast included that was a la carte. The grounds were so beautiful and meant to simulate a more natural experience. I loved the orchids everywhere and huge trees. The hotel creator/manager Vin was very friendly and always available. We really enjoyed chatting with him.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族連れにもおすすめです。

決して大きくないホテルですが建物、設備は非常に新しく清潔感があります。 小さな子供を連れての旅行でしたがホテルにプールもあり、遺跡巡りで大人が楽しむだけでなく子供にも良い思い出になったと思います。 ホテルのスタッフの方も非常に親切で滞在中のアクティビティ手配や中心地への送迎などをして頂けました。 またカンボジアに訪問の際は是非宿泊したいと思います。
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the nicest hotel I've ever stayed in. Would expect to pay five to ten times the amount I paid if the hotel was in the US.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at UngD. Vin, Dany & staff are lovely and most helpful. Don’t be alarmed that it’s off the beaten path on a pot-holey road without streetlights - it’s a gem of a place and they provide tuk tuk rides into town throughout the day.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble

Perfecto. El mejor alojamiento donde he estado nunca. Apartamentos muy grandes, bonitos, con todas las comodidades. El personal muy atento y agradable. Nada que mejorar
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning room. Very accommodating for late check out, airport transfers, tours. Location is a bit far from center, pub street but they offer free transportation. Very private.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Dušan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, spacious rooms, delicious food. Perfect place to spend a few days while visiting Angkor temples.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Dariusz

Luxury and privacy, top conditions, great hotel

So far the best place we had chance to stay in. This hotel deserves a name of luxury as the service and accommodation is incredible. The rooms are very clean, stuff is super friendly and speaks very good English, the hotel has only 9 rooms which only intensify the feeling of privacy. The restaurant, bar and spa are amazing, drinks served fresh and mixed with good hand! The hotel is located little bit outside of city center, however they offer free shuttle (up to 10pm)- if you want to party longer you can take local tuk tuk. Our fight was changed and there was no problem to stay up to 5pm at the check out date. I can recommend this hotel to everyone!
Stayed 4 nights in Aug 2018