All the staff were very friendly and helpful. We stayed as just before the Khmer New Year and were really the only guests that stayed for 2 weeks. The pool is very large for only 4 people. Breakfast was mainly for Asian people not really catering for the europeans. Struggled to get service for any beverages, so went to the supermarket. This is my second visit, the one before was just as we went into lock down, again it was extremley quiet. But if you are looking for something different and relaxing it’s a lovely place to stay. It would be nice to see it at its full potential.
This is a relatively new hotel and is still going through some teething pain. However, the management is very accommodating and trying hard to make up for small oversights.
Het hotel wordt voornamelijk bezocht door Chinese en Koreaanse toeristen die slechts enkele dagen blijven en de tempels bezoeken.
Dat betekent dat er tussen 11.00 en 15.00 hrs er vrijwel niemand is.
Wij (zijn er 14 dagen verbleven) hadden het zwembad in die tijd bijna altijd voor onszelf ! Wij hadden een Villa bij het zwembad . Kamer in buitenste ring van villas misschien beter ivm chinese gasten die vroeg in de ochtend gaan zwemmen. Kamer is ruim en voorzien van alle gemakken. Bedden zijn tamelijk hard. Ontbijt is goed verzorgd maar vooral op Chinese gasten toegespitst. De dames in de ontbijtruimte doen alles om het je naar de zin te maken. Gratis transport van en naar de luchthaven. Wij hadden een geweldige prijs voor $ 50 per nacht.
Glad to stay here. We got a lovely, huge garden view room not far from the pool. In fact, it's good that our room is not facing the pool as it would be noisy.
A lot of trees and plants around our room, feel very good after a long day walking and climbing in Angkor Wat, Angkor Thom. Also a big contrast to the concrete dusty road outside.
Anyone who stays at the hotel building won't see much of the trees--only when going to breakfast room.
Staying in wooden room is nicer than in hotel building. When we arrived, they asked if we wanted to change to the hotel room, of course not!
Facilities:
Big and clean outdoor swimming pool, nice to see sunrise.
Good breakfast more than enough with international food: rice, noodle, eggs station, salad station, breads, desserts, bacon- sausages, etc.
We didn't use the gym or indoor swimming pool
Hotel is very big, for those who don't like to walk, there is hotel shuttle from lobby to the room.
Concierge is helpful, suggested a tuk-tuk driver who took us around for three days to see all important temples.
Location:
Not too far from the market, USD 8 on tuk-tuk roundtrip or USD 5 for one way, about 10 minutes.
About 15 mins from the airport.
Really like the place
The experience was mediocre right from the start when the pick up wasn’t on time, then the room allotted had to be changed twice as the first room allotted was supposed to have some known pipe issues, the second room allotted was already occupied!
When room service was ordered, the used soup bowl wasn’t removed for two days! Room service cleaning was requested but didn’t happen till the evening where the staff had to be reminded.
Service was amazing! Stayed in one of the rooms in the new villa. Even though it’s new, there’s some signs of wear and tear. I’d recommend staying here if you don’t mind the extra distance from the centre of Siem Reap!
It found that the bed sheet and quilt cover didn’t change at all. The floor is so dirty as I found dead inserts on the floor. I have requested late check out when I checked in and it has confirmed. On my last day, I got disturbed from the door knock twice by the staff to check my checking out time which is so annoying and I can’t rest well. I was out for sunrise and it disturbed me to rest.
Swimming pool was murky. It’s a bit rundown I would give it a four star rating but is peaceful and the staff are very nice. Love the setup of the whole hotel you feel like your in the forest.
The hotel and rooms were beautiful, we loved the villas, they were a perfect look and style for us. The service was very good, friendly and helpful. Overall the food was very good, huge breakfast buffet. The kids enjoyed the relaxing time in the pool which was beautiful. This stay was at the end of our trip and as far as hotels go couldn't have asked for much more.
You can see that it was a grand, luxurious hotel originally. There were some furnishing choices that reveal it's age. Overall, the villa was spacious, comfortable, well maintained and elegant. The breakfast buffet was spectacular. Staff was friendly and helpful. I would come back here. Despite it being the off season, everything was still well tended. The hotel is about 15 min away from the real action of downtown. Pro was the quiet, peaceful and the lovely tropical setting. Con was the constant need for transport. We befriended Tuk Tuk Brothers driver, Mr. Long, whom we contracted with for our entire stay. He was incredibly polite, helpful, drove cautiously and acommodating.
Siamo stati 5 giorni in questo hotel. Nel complesso la struttura è molto bella, ma è vecchia, tante cose rotte. Il servizio è pessimo, in piscina dovevamo acquistare per avere gli asciugamani oppure andare a chiedere anche se il personale erano fermi a chiacchierare. I prezzi sono altissimi nei confronti di quello che c'è fuori. Non tornerò più.
Staffs are very friendly, buffet for breakfast is great. Room is clean and peaceful . A bit far from city center though
เข้าพัก 6 คืน, กรกฎาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
9 ก.ค. 2019
ชื่นชอบ: ความสะอาด
It is a spacious property with local feel though it also has a modern building being part of the resort which makes it looks like a confused business.
The staff are nice but level of service is not standard. It is sold as 5 stars hotel but I did not feel like 5 stars standard.
The room is nice and spacious but outdated.
The hotel is a distant to town. The first time I ordered my transport to town after told there is no free shuttle though it was only 6pm. The next door I was offered a free shuttle to town but only one way and the shuttle service ran till 2pm. I certainly could not see this is a five star hotel service.
The breakfast has great selection next to large swimming pool but the atmosphere is dark and the food presentation is again more equal to 4 stars hotel.
If you don't mind a "5 stars" hotel with a budget value and feel, then this is a good place to be.