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Riversoul Design Hotel

4.5 star property
A peaceful family sanctuary near Royal Garden in Siem Reap where parents can relax and children can play, creating memories together

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Riversoul Design Hotel in central Siem Reap offers a peaceful family retreat. Parents can enjoy reflexology at Flow Spa or relax by the rooftop pool. The No Galar Dinner restaurant serves international dishes with a happy hour, while kids splash in their pool.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 6:00 AM and noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only
Up to 4 kg per pet

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

  • Late check-in fee: 50 per cent of room rate for check-in between 6:00 AM and noon
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Riversoul Design Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riversoul Design Hotel pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 4 kg per pet.

How much is parking at Riversoul Design Hotel?

Limited spots are available.

What time is check-in at Riversoul Design Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available from 6:00 AM to noon for a fee of 50%.

What time is check-out at Riversoul Design Hotel?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Riversoul Design Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs from 6 AM to 10:00 PM on request.

Where is Riversoul Design Hotel located?

This family-friendly Siem Reap hotel is located on the riverwalk, within a 10-minute walk of Royal Garden and Siem Reap Royal Residence. Old Market Area and Pub Street are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 80 out of 113 reviews
Rating 8 - Good. 24 out of 113 reviews
Rating 6 - Okay. 7 out of 113 reviews
Rating 4 - Poor. 2 out of 113 reviews
Rating 2 - Terrible. 0 out of 113 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Very good option to stay in Siam Reap

It is a very good option to stay in Siam Reap, excellent location and rooms are spacious and clean. The restaurant was closed because there were not enough guests staying at the hotel and our room smell to cigarette smoke despite it was a non-smoking room. The hotel fix this he first day with a very effective aromatizer.
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ett mycket trevligt hotell rätt nära marknaden, lite hög ljud runt omkring på natten. Bra personal. Drinkarna kanske inte så bra men frukost bra
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevligt hotell med bra service och när till marknaden och restauranger
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was amazing and reasonable. The room was large and comfortable. The only thing I would give feedback on is the garbage on the street on the way to the river. It is very messy and takes away from the hotel.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 굉장히 친절했습니다 툭툭이로 5-10분거리 펍스트리트, 야시장 등등과 거리가 멀지않고 공항도 15-20분 툭툭이로 주변구경하며 이동하기 좋았습니다. 시설은 보통 가격에 딱맞는정도 조식도 맛있었습니다. 다만 샤워기가 비오듯떨어지는 고정된것만있어서 무조건 몸전체를 씻어야하는 번거로움은 조금 있었습니다
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
飯店人員服務不錯，冷氣太大聲會影響睡眠。
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
The only thing that worth the prize is the location! The conditions of the villages are little bit poor, it’s not a 3 stars hotel. The staff very nice and also good breakfast.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

chiu wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今次第二次入住，早餐比以前（2017年入住）退歩了
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Tsz Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole experience was amazing. The hotel provided simple breakfast like congee, noodles and bread. However, the surrounding neighbourhood was a bit noisy, especially during the morning.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service and new facilities

The location and services of hotel are good
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to pub street but not too close to the noise. There are chicken crows very early in the morning in the next building, and they can be heard from the room. Staffs are nice and responsive. Breakfast is OK since it is a small hotel. Hot water sometimes get limited in late night after 11pm.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

R&A

Liked: Cleanliness, amenities
部屋もレストランも清潔で快適に過ごせました。スタッフも全員丁寧、親切で素晴らしかったです。ホテルがアンコールツアーの為に手配してくれたトゥクトゥクドライバーも親しみやすく、運転も丁寧で安心して過ごせました。ホテル内のスパで受けたマッサージは1時間18ドルと、外に比べて割高でしたが、クオリティーが高く2度もお願いしてしまいました。場所も、飲食店が並ぶパブストリートやオールドマーケットから徒歩10分程で、かなり便利です。ホテル自体はこじんまりとしていますが、部屋の大きさも大人2人で十分ゆったり過ごせました。とにかく大満足です。Terrific Customer Service! I was amazed at the care that was given to me and my wife at our stay. The front desk receptionists were very helpful providing us with useful information. It was a pleasure the stay.
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

T8H4

Liked: Cleanliness, amenities, property conditions & facilities
3泊のうち1日だけであるが、ゴミ箱がそのままになっていた。翌日からゴミがあることが判るように蓋を開けて外出するようにした。
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nicely kept. The location is central to everything and very easy to walk around or grab a Tuk Tuk nearby. The staff and service absolutely phenomenal.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Manja

Liked: Cleanliness, amenities
Großartiges Hotel mit Nachhaltigkeitsanspruch, leckerer selbstgemachte Küche, tolle Zimmer, unglaublich freundliches Personal
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, the breakfast was a bit average
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
This hotel is gorgeous and the staff couldn't be more friendly. However, the owner/management desperately needs to fix the water heater. We had no hot water the three days we were there. We were told it is solar generated. For a country that is cloudy and rainy multiple months out of the year, there should be a backup system in place. A hot water is a basic expectation of a hotel stay. Management, please fix so your staff can shine! They are great.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Pierluigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Staff had been very helpful, excellent service. Definitely will be back
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

yu

Liked: Staff & service
Disliked: Cleanliness, amenities
シャワーを夜に使うととってもぬるいです。水に近い。 朝食は6時30分に行っても何もないです。全部が揃うのは7時15分頃？ ３日目はトイレ掃除がしてなかったです。 アメニティ類はないです。
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Wai Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, had a great stay - definitely value for money. Quite well located - walkable to Pub Street and Night market. Breakfast can be improved, likewise for hot water for shower. It was lukewarm most of the time. Late, was told by the staff that the hotel use solar panel for electricity.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

가격에 비해 그냥 그런정도의 수준임.

아침식사가 별로였고 진입로가 비포장도로 상태임. 호텔 입구쪽에 있는 물화단에서 모기가 살고 있고 펍스트리트와의 접근성은 나쁘지 않은 듯.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Doodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly friendly, helpful and welcoming. The hot water system is under designed. It was not a great issue due to the very hot weather. The hotel is of funky, modern design with wonderful artistic reverence to it’s local Cambodian heritage. Riversoul is on the quiet side of the river but only 500m walk to the bustling part of Siem Reap. We had a lovely stay and would certainly stay again.
Stayed 7 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff, great location and a pool for those hot and humid Cambodian afternoons.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location just on the edge of the busy part of town but very quiet. Pool was great especially the giant inflatable duck that resides there.. Nice quirky touch. Spacious family share rooms that we booked were great. Modern but with their own quirkiness in the decor and amenities. Staff at check in spike great English and helpful. Would stay again.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

除了清晨時雞鳴不已，一切都很棒

寬敞明亮、有設計感，原木與水泥混搭的裝潢，充分融合東西方美學。 員工非常友善，且入住前已先將房卡插好、冷氣打開，不會一進去就熱氣逼人。 房間內應有盡有，非常超值！ 除了清晨會有吵死人的雞鳴，一切都很棒！
Stayed 2 nights in Mar 2019