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Hillocks Hotel & Spa

5.0 star property
Travelers can refresh with a swim in the pools, explore their creative side through mountain biking, or savor international cuisine at Green Hill restaurant

Choose dates to view prices

Hillocks Hotel & Spa offers a peaceful retreat near Old Market Area. Relax at the poolside bar, enjoy spa treatments, or go mountain biking. Nearby Apsara Theatre and Pub Street offer cultural experiences. The hotel terrace, shopping, and dining options complete the experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ฿1,098
฿1,355 total
includes taxes & fees
4 Jun - 5 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Twin Balcony with 35% off Spa

1 bedroom, down duvets, minibar, in-room safe

Superior Twin Balcony with 35% off Spa

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premier Garden View King Suite Balcony - Included 35% Off On Spa

1 bedroom, down duvets, minibar, in-room safe

Premier Garden View King Suite Balcony - Included 35% Off On Spa

  • Sleeps 2
  • Free Wi-Fi

View all photos for Jacuzzi King Suite With Balcony - Included 35% Off On Spa

1 bedroom, down duvets, minibar, in-room safe

Jacuzzi King Suite With Balcony - Included 35% Off On Spa

  • Sleeps 2
  • Free Wi-Fi

View all photos for Residence Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

1 bedroom, down duvets, minibar, in-room safe

Residence Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Suite King with 35% off Spa

1 bedroom, down duvets, minibar, in-room safe

Deluxe Suite King with 35% off Spa

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden View Twin Suite with 35% off Spa

1 bedroom, down duvets, minibar, in-room safe

Deluxe Garden View Twin Suite with 35% off Spa

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Jacuzzi Suite, 1 Queen Bed, Non Smoking

1 bedroom, down duvets, minibar, in-room safe

Jacuzzi Suite, 1 Queen Bed, Non Smoking

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Residence Suite with Balcony + Free Pickup + 1 Time Set Lunch + 50% Spa

1 bedroom, down duvets, minibar, in-room safe

Residence Suite with Balcony + Free Pickup + 1 Time Set Lunch + 50% Spa

  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite with Balcony + Free Pickup + 1 Time Set Lunch + 50% Spa

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite with Balcony + Free Pickup + 1 Time Set Lunch + 50% Spa

  • 150 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premier Garden View King with 35% off Spa

1 bedroom, down duvets, minibar, in-room safe

Premier Garden View King with 35% off Spa

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
  • Pet-friendly
  • Parking included
9.6 out of 10, Exceptional, 173 reviews
The price is ฿1,691
฿1,992 total
includes taxes & fees
27 Jun - 28 Jun
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About the area

Located in Siem Reap, Hillocks Hotel & Spa is connected to a shopping centre. Pub Street and Angkor Wat are notable landmarks, and travellers looking to shop may want to visit Old Market Area and Angkor Night Market. Apsara Theatre and Royal Garden are two other places to visit that come recommended. Relax and indulge in the area's health/beauty spas, or seek out an adventure with horse riding and ziplining nearby. Visit our Siem Reap travel guide
Map
Sala Kamreuk Village, Sangkat Sala Kamreuk, Siem Reap, Siem Reap, 17254

What's nearby

  • Old Market Area
    Old Market Area
    14 min walk - 1.2 km
  • T8YAJT a street of the Pub street in the old Town in the city of Siem Reap in northwest of Cambodia. Siem Reap, Cambodia, November 2018
    Pub Street
    15 min walk - 1.3 km
  • EFR356 Tourists at the Night Market, Siem Reap, Cambodia.
    Angkor Night Market
    3 min drive - 1.6 km
  • Apsara Theatre
    12 min walk - 1.0 km
  • Siem Reap Art Center Night Market
    14 min walk - 1.2 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI)
    56 min drive

Restaurants

  • HAVEN
    9 min walk
  • Cuisine Wat Damnak
    7 min walk
  • កាំមឹ កាហ្វេ Kanmu #かんむ
    6 min walk
  • JOMNO - Modern Khmer Cuisine
    8 min walk
  • Street 27 Restaurant
    15 min walk

About this property

Hillocks Hotel & Spa

  • Luxury family-friendly hotel near Old Market Area
  • Located close to Apsara Theatre and Pub Street, Hillocks Hotel & Spa provides an adjacent golf course, a poolside bar and a free daily manager's reception. Indulge in a body scrub, a sports massage and a facial at the on-site spa. The on-site local and international cuisine restaurant, Green Hill, offers lunch and dinner. Enjoy the gym, as well as activities such as mountain biking. Guests can also expect to find a terrace, shopping on-site and a coffee shop/cafe.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), bike hire and airport pick-up service (surcharge)
    • Express check-out, express check-in and babysitting (surcharge)
    • A TV in reception, free newspapers and concierge services
  • Room features
  • All rooms are individually decorated, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as late-night room service and safes.
  • Other conveniences in all rooms include:
    • Down duvets and free cots/infant beds
    • Bathrooms with bidets and free toiletries
    • 42-inch LED TVs with satellite channels
    • Wardrobes/cupboards, electric kettles and ceiling fans

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Property amenities

Parking and transport

  • Free offsite parking
  • Airport pick-up shuttle (surcharge) from 6 AM to midnight on request

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Green Hill

Things to do

  • 36-hole adjacent golf course
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Mountain biking
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 9 buildings
  • Art Deco architecture
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM

Early check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hillocks Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Hillocks Hotel & Spa?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Hillocks Hotel & Spa on 4 Jun 2026 start from ฿1,098, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hillocks Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hillocks Hotel & Spa?

There is free parking nearby.

What time is check-in at Hillocks Hotel & Spa?

Check-in begins at 2:30 PM.

What time is check-out at Hillocks Hotel & Spa?

Checkout is at noon.

Does Hillocks Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 6 AM-midnight on request. A fee of USD 35 per vehicle applies.

Where is Hillocks Hotel & Spa located?

This family-friendly Siem Reap hotel is located near the airport, within 1 mi (2 km) of Apsara Theatre, Old Market Area and Pub Street. Angkor Night Market and Royal Garden are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hillocks Hotel & Spa Reviews

9.2

Wonderful

9.2

Cleanliness

8.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 130 out of 205 reviews
Rating 8 - Good. 59 out of 205 reviews
Rating 6 - Okay. 11 out of 205 reviews
Rating 4 - Poor. 4 out of 205 reviews
Rating 2 - Terrible. 1 out of 205 reviews

Reviews

Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
Fantastic hotel with very friendly staff. Would fully recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a grest time in the hotel. The service was very good the stuff were very frriendly and helpfull and tried to make our visit the best.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillocks Hotel & Spa is a beautiful, tranquil oasis in Siem Reap. It’s easy to get to downtown via a tuk tuk (we loved a driver named Srong!), yet we enjoyed being slightly removed from the bustle of downtown. We could do culturalling enriching activities or shop, and then lounge by the lovely pool. Our college-aged daughter told us she felt like she was in an episode of White Lotus while we were at Hillocks! The staff members were all SO friendly and helpful! We befriended several of them, including Hout at the front desk and Mom in the spa—warm, welcoming people with a happy, open spirit. The staff member who really won our hearts was Phanna, the driver for Hillocks. He recommended several great restaurants (including heavenly Haven, an easy walk from the property), as well as a trip to a floating village. He drove us there—and it turns out he grew up in the village!! He showed us his childhood home and introduced our family to his mother. Phanna was so generous of spirit and warm, yet utterly professional. Our family’s experience with him on the tour was a true highlight of our time in Cambodia!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nature resort with great comforts and service!

Great hotel nestled in a big trees and nature. The staff is so kind, friendly and helpful. We stayed for a week and had the villa suite. The suite was spacious and very comfortable. Wat Damnak area is the best… close to town but also far enough away that it is quiet. We will stay here again on our next trip to Siem Reap. Thank you!
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Property

I stayed with my older parents and brother for two nights surrounding a day trip to Angkor Wat. The property was exceptional and I wish I had stayed longer so we could enjoy it. The staff was exceptional throughout and the rooms were beautiful. Lina in the Spa provided one of the best massages I ever had. Joes Burger a 6 min walk down the street was also excellent. I highly recommend both.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful setting
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Pramod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hillocks Hotel and Spa

The stay at the Hillocks Hotel and Spa was extremely comfortable. Staff is very polite and attentive to the needs of the guests. Due to the non-tourist season not many guests were staying at the hotel and perhaps this was the reason that the menu at the restaurant had limited choice.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Sahrakyth

Liked: Cleanliness, staff & service
The staffs on duty were attentive, friendly and hardworking, but the property was not properly staffed by management. For example, room service kitchen was not available for all 3 nights that we stayed there, given the location is far from the center of town, we had to go to next door property for dinner at one point.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous attention to customers

The Hillocks was amazing. Great service. They provided us with breakfast baskets to go at 5am and opened their restaurant early to ensure we had breakfast before heading to the airport the next day. The hotel is new and although it is slightly out of the hotel zone, you are only a $2 tuk tuk ride from anywhere. Beds were very comfortable and the infinity pool was beautiful. Don't rent a taxi or car to do your tours. Tuk tuk are cheaper and much more enjoyable. The Hillocks booked Mike for us and we used him for 2 days. Book this hotel. You won't be disappointed.
Verified

4/10 Poor

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced and Understaffed—stay elsewhere!

I get it, COVID. Hotels had to cut staff, scale back on amenities but lowered their prices & didn’t accept as many reservations, right? Not Hillocks.My friend recommended, she stayed over a year ago and paid $50/night. I paid $104/night and it was terrible. Cobwebs and mouse poop in my room, only 2 ppl cleaning for all 38 rooms & they were booked. For 2 days my room didn’t get cleaned until I showed them the photo of the mouse poop. I had to ask for more toilet paper every other day (I booked 7 nights, nonrefundable). Even when they would clean, they didn’t leave an extra roll. Breakfast was included & it had the potential to be great but again, only 2 people (that I saw) working it & 1 cook (running back & forth to refill food). Meaning, if you didn’t get there right at 6:30 am there was no coffee and no food and no clean plates and no clean tables. The staff couldn’t keep up. I got there at 6:50 this morning, the tables were still dirty from the morning before, no napkins & no coffee. Internet rarely worked. One night out of 7. I needed to change a plane ticket & book a hotel for another part of my trip. Got the spinning wheel of death even though all wifi bars were showing. I asked twice, they said “oh, must be slow.” Slow means it eventually loads the page. Not the case, I would get error msgs. saying “failed to load.” Had to go to a restaurant to change my flight & book things. Wished I could have left & gotten a refund!!!!! Maybe they’ll get it together in another year?
Spiderwebs
Animal poop
Cracked furniture
Stayed 5 nights in Dec 2022
Verified

6/10 Okay

Afra

Liked: Staff & service
Etwas außerhalb. Zimmer und Ausstattung waren ok, aber etwas abgewohnt. Frühstück leider sehr europäisch. Personal war super freundlich und hilfsbereit.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait et merci….
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loreley retreat

Wunderbares Hotel.
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Vonkotitch

Liked: Cleanliness, property conditions & facilities, room comfort
un seul regret : il n'y a personne qui parle français ne fut-ce qu'un minimum alors que les touristes français sont légion.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hillocks Hotel & Spa. It is a beautiful property with a very friendly, accommodating staff. We had a wonderful time exploring Angkor Wat and Siem Reap and the cherry on top was being able to come back to Hillocks to recharge. Highly recommend
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb service

Great staff! Sadly our stay was cut short due to airline cancellation, but the staff made adjustments and we still managed to get in abbreviated tours we had arranged through the hotel. Chen our driver is highly recommended and took us on a wonderful excited m express tour that hit all the highlights. We stayed in for dinner to enjoy the pool and were treated like royalty. In fact, we're calling it our pre-honeymoon. We both would like to go back and stay longer.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and big, the staffs are also helpful and friendly.
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, room comfort

Good bit not Great

I would say this isn't as good as it looks, it certainly isn't five star. The air conditioning in our room wasn't sufficient meaning the room was very hot. There are a lot of staff however they don't seem to do much, breakfast ok and they kept running out of things such as the local beer. Not a disaster, but not amazing
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Kunzang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Very comfortable and relaxing
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful place to stay in Siam Reap

For my check-in I had a new guy, who was very friendly but still learning. To make up for it, my room was upgraded. This wasn’t necessary, and I found this action promising. From this point on, service was excellent and extensive. My touring and travels were effortlessly handled by the team. We conversed via FB Messenger prior to arrival, and all changes/additions that occurred after my arrival were seamless. The banana shake is excellent! The 90 minute aromatherapy massage was exceptional. The pool is gorgeous. The food and drink available in the surrounding area is very good at all hours
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

LAI NO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable to stay

The environment of the hotel is very silent and wonderful. However the bath facilities is opened in the room. it is odd
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau cadre très végétal, magnifique piscine. Une équipe aux petits soins, très bons petits déjeuners avec un cuisinier pour vous faire toutes les préparations locales ou internationales demandées. A 5 minutes en tuk-tuk du centre de Siem Reap (l’aller est offert le soir pour aller dîner). Nous avons également fait 2 journées de visites dans les temples avec le chauffeur de l’hôtel, conduit très prudemment, serviette et bouteille d’eau fraîche à dispo après chaque visite. Un séjour très agréable !
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High recommendation!

Wonderful service, friendly staff, excellent breakfast. They held a gala dinner, too- for Christmas Eve and it was a lovely spread with roasted meats and desserts, etc. High recommendation, would definitely come back
Christmas Eve by the pool
Christmas Eve gala decor
Christmas Eve banquet
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Myeonggyun

Liked: Cleanliness, property conditions & facilities, room comfort

5성급이라 하기엔 그닥(개인적 의견)

좋다는 이용후기 보고 특히나 야외 자쿠지 때문에 이 호텔에 숙박하였는데 위치는 도심에서 좀 벗어나 한적하고 조용했지만 호텔에 들어오고 나가는데 고객에 대한 직원들의 응대 태도는 그다지 좋지 않았습니다. 단지 형식적인 인사 근처에 24시간 하는 커피숍이 있어서 커피를 좋아하는 저로서는 언제든 이용할 수 있어서 좋았습니다. 또한 외부에서 현지 친구가 밤 늦게 방문했는데 호텔에 예약한 사람이 아니라고 하루 밤에 45달러 추가 요금을 요구 했습니다 짜증나서 알았다고 이야기 하고 잠깐 방에서 10분정도 이야기 하고 밖 커피숍에서 이야기 하고 현지 친구를 돌려보냈고 그것을 해당 야근하는 직원이 봤음에도 체크 아웃할때 요금을 청구하였습니다. 영어도 잘 안통하고 해당 직원이 오프인 관계로 그냥 지불했습니다. 체크인 할때 캐리어와 가방을 들고 2층에서 내려오다 계단에서 미끄러졌는데 직원들의 대응반응은 그다지 별로 였고 오히려 같이 체크아웃 하려고 뒤에서 따라오던 손님이 더 놀라고 직원한테 넘어졌다며 더 걱정해 주었습니다. 호텔 조경과 분위기 휴식을 위한 조용함은 장점이나 손님에 대한 배려나 응대모습은 5성급 호텔로 보기엔 무리가 있었습니다. 조식도 종류는 그다지 많지 않아 4일 내내 빵에 버터, 계란 후라이만 먹었습니다. 조식과 위치는 별로 좋지 않으니 고려하셔야 할듯합니다. 휴양을 위하신 분이시라면 솔직히 비슷한 조건의 다른 곳을 알아보시라고 말씀드리고 싶습니다.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect stay

Great hotel, nice staff, good drinks and food prices! Nice pool area and great rooms!Not mich around, tuktuk very cheap to go to the old market.
Stayed 3 nights in Nov 2019