Really nice property, easy walking around Siem Reap town. Nice pool area to relax in the afternoons. Staff were very friendly and helpful. would recommend this hotel
The staff at Chateau d'Angkor are the friendliest and most attentive anywhere I've even stayed at. They were prompt to give us the help we needed--from tuk-tuks and directions getting around, to coordinating with the airport about our lost luggage. We will definitely stay here again.
Very walkable to all tourist places and employees (reception and room service) were super helpful. Only complain is that our room's patio door did not have a glass which made it super noisy.
Everything was perfect. Very nice staff. We got an upgrade to a 2 bedroom apartment. Booked show, tuk tuk and museum ticket at the reception(same price as outside). Good breakfast and restaurant. Also very good location close to night market and restaurants.
เข้าพัก 3 คืน, กุมภาพันธ์ 2020
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Prasanta
2 ม.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Decent Hotel
We stayed in a 2 bedroom suite for 2 days. The suite was large and clean, but the living room and kitchen furnitures were pretty old. The breakfast was decent and staff at the hotel were very helpful. Overall, we enjoyed our stay at the hotel and will recommend this hotel to others.
Overall good experience, very friendly and supportive staff, great spacious family room. Only point of concern: courtyard facing room is very noisy (some machine running most of night)
Had requested a room on a low floor as no lifts in hotel and pre arrival hotel confirmed we were allocated a room on floor 1 (1 floor above ground). On our near midnight arrival we were given a room on floor 2 & unfortunately person on duty did not understand our request for a room on a lower floor. We could have requested a different room the next day, but decided to stick with the room we were given rather than face the hassle of repacking and moving room. Room was large and very clean. Sofa and chairs in lounge are wooden with thin cushions, so not comfortable for sitting on. Chairs on balcony were comfortable though. Breakfast was included in our room rate - a buffet with egg items made to order. Enough variety to suit everyone.
Reception was very helpful in booking transport for us at a reasonable rate and adding it to our hotel bill so we just made one payment as we checked out. One transfer to the airport was included in our room rate and this was efficiently organised. Overall a good choice for Siem Reap and would use again.
beautiful!! Everything is perfect, staff, rooms, service, the manager all so we had Already recommended the hotel to my family and my friends, and I'm going to do it again...
We enjoy our stay here and the location of the hotel is just perfect. Very close to pub street and mall. Quiet at night. Always clean our room and refill our water supply. The breakfast is just nice.
We loved our stay there, in fact we wish it were longer. The girls loved the pool, the staff was gracious and kind, and the experience overall was excellent.
Insgesamt waren wir sehr Zufrieden Leider war der Balkon kaum nutzbar Wegen der Abwärme der Klimaanlage (Fan) die auf beiden Seiten Installiert waren. Zweites Manko der Pool war mit einer Wassertiefe von 85 cm bis 1,50m für mich mit 1.90 m kaum zum Schwimmen geeignet. Somit eher ein Planschbecken!
Alles andere war sehr gut, der Service, die Sauberkeit, die Einrichtung der Zimmer, das Frühstücksbüffet war sogar Ausgezeichnet!
Ich kann dieses Hotel absolut weiter empfehlen, und bedanke mich noch einmal herzlich bei dem Personal.
The staff at Chateau d' Angkor are fabulous. Thank you to Mr Koh and his team for attentive service and responsiveness to all our needs. Breakfast and the in house room service were good also, with reasonable room service prices. The hotel is an easy 2 minute walk to Heritage mall, and a tuktuk ride to great local restaurants like The Embassy, Marum, and Sugar Palm is only three dollars each way. Hope to be back someday.