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"While Expedia did not provide the correct room type, the staff graciously upgraded our accommodations. Unfortunately, there were no available rooms on the first floor, which slightly exacerbated my knee issues due to the stairs. The room itself, despite its 1970s aesthetic, was impeccably clean and offered a delightful selection of snacks. The staff was truly exceptional, assisting us even after regular hours. My only minor suggestion would be regarding the single small waste bin in the...

"This was not a pleasant stay. It will super loud and the staff was not helpful at all. The breakfast was cramped and small. Not a good selection and too many people taking up everything. The room had thin walls so noise was an issue when trying to sleep. Would not go back to this place. Arkansas was great but pick a better place to stay."

"Service was definitely lacking. Breakfast was slim, cold and utensils/bowls had to be asked for. Room was ok, had to ask for towels daily. The view from our balcony room was the only thing I can give a 10 rating on. Stay at your own risk.😕"

"Maid service unlocked our door to come in when we were sleeping. It was NOT check out day. I had to sit up and tell the lady that we were in the room. Dirty diapers and trash at pool. Same trash throughout our 3 days there. Staff not knowledgeable. Pillows are flat. Mold on trim beside tub. Faucet broken but still functional. Could see daylight with door closed due to an apparent break in at our room. Smells moldy/musty/old. Definitely needs major upgrades. Floors not bad but need refilled in...

"The freakin view was absolutely amazing!"

"The breakfast offerings and coffee were nearly depleted by the time I got to the lobby around 8 AM. The Breakfast was supposed to be from 6-9 AM so it was disappointing to say the least. The room was clean. I thought it interesting that the sole ice machine was in a locked room accessible via room card. Didn't realize that petty ice thievery was rampant in Hot Springs."

"Everything was great!"

"Claan room"

"Breakfast and omelets were excellent Room and bathroom very clean and spacious"

"We had a wonderful stay for our 25th anniversary. The Oak room was beautiful and comfortable. Breakfast for both days was amazing. We look forward to staying there again on our next trip to Hot Springs."

"Bathtub was greasy and slick. Overall It was ok. Not enough parking."

"Loved the staff. Great customer service. Room clean. Did not like the cable tv. Breakfast was not worth $15. Hair dryer in room did not get hot."

"Everything was clean and great!!"

"Nice stay. Staff was excellent, located next to wallmart."

"Clean room"

"I was denied my 3 day reservations because I am a resident of Hot Springs! I had never heard of anyone being turned down reservations because you are a resident of the same city. Thankfully the nice people at Expedia are working on getting me a refund."

"Love the space, it had everything we needed! Very well maintained and clean. Looking forward to visiting again!"

"Cabin was spotless. "