"Lovely staff and always clean. Very central to where I wanted to be around. Close by to Chunxi Rd and also subway station. It’s good stay right next to the river. "
"Good location, shopping area just adjacent to hotel. Easy check in. Staff manner and responses were good. Room was spacious and clean, but bed a bit hard and pillows too soft. Need to improve sound proofing between rooms (the neighbouring room was too noisy at midnight, but glad that the hotel staff quickly managed the situation then)"
"The room is warm, location is good, can walk from IFS building and too many restaurants. But the bath room tiel grout is black. It made me feel not clean. Air condition pipe has leak trace and back mold. After i contacted to reception, they was a good responsible to come to check but can not change anything.
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"We had an excellent stay! The hotel is unique compared to big chains. It looks great in a retro deco. All staff were amazing and made us feel home. Especially Miss. Chen, she's quick to respond and very helpful. We love the afternoon tea and breakfast. "
"First thing to note is how wonderfully helpful the staff are at the hotel, particularly the woman who speaks English who helped me with multiple requests - from buying a power bank on arrival (mine had been confiscated at the airport), to preparing a snack box for my work meetings, nothing was too much trouble! They made me feel very at home and relaxed. The hotel itself is very nicely designed, a well equipped room with luxury bedding and a lovely large window looking out at trees (*make sure...
