The hotel facilities are nice, the front desk staff was good. Shannon at the front desk provides great customer service. The problem we had was the hotel lost power to some parts of the hotel due to a storm and transformer malfunction. This cause a huge inconvenience for me having to use stairs with my limited walking ability, no hot water for a shower and no heat to warm up from the cold front that happened. This may be my last time booking with Wyndham hotels due to having problems at another location in this area just a few weeks apart. My suggestion is the property need a generator that will run the whole property.