โรงแรมและที่พักShorewood

"Clean room, close to university which was nice. "

"We got there late but they got us promptly checked in the gentleman behind the desk. That evening was really friendly. The next morning I watched an irrational customer being sectionally rude to the guy who happened to be behind the desk that morning who took it all in stride. It's very friendly and tried to be accommodating. The breakfast was okay. Normal fair for a hotel. Rooms were clean."

"Very attentive and polite staff. Clean facility. Room was better than expected. Quick drive to downtown."

"Clean room and friendly staff "

"The room next to us was loud and blaring music all night into the morning. I complained to the front desk and they did not do anything."

"Clean room and environment. Nice pool and hot tub. Great staff members. "

"Good"

"Scent sensitive people, beware. They use scented detergent on their linens, if you're sensitive to that kind of stuff. The staff was great at fixing my issues, but I took a refund and left after one night. When I arrived, the common area and the room was over 80 degrees. It took hours and several phone calls to work through the issue. I was moved to another room but the heat issue persisted. It wasn't until 3 am that the room finally got to 70 degrees. Also, I carry a white noise machine because...

"Nice"

"Very nice place! The room is clean and comfortable. There are several nice restaurants nearby."

"Room was clean. Staff were nice."

"The room was clean and staff was very friendly and helpful "

"Good place. Felt safe. "

"Hotel was nice but the air in the room was so dry which made it hard to breathe..i mentioned that at the front desk during checkout and rhe clerk just said "i know"..no apologies or anything..also the hotel was full of loud kids there for some bowling event"

"I liked the hotel but the rate was pretty high. Clean and nice area but very expensive 239 for two standard rooms was pretty expensive "

"The room was nice I really liked the shade in the room it was really neat."

"Manager on site was very helpful in resolving a problem with our stay. "

"Good"

"Hmm, what can I say, hotel was alright, more like a motel. Bathroom was not that great, door was dingy looking, wall paper looked like they were coming off, toilet kept making noise. I don’t know, didn’t feel like a Hyatt, looked more like a motel. "