โรงแรมใกล้ช็อปส์ แอท อาร์ดรี เคลล์, Charlotte

"It is located right off the expressway, easily accessible. Value for room is exceptional. The room was very clean, bed and pillows were amazing! I want to know brand of pillows and where to buy. RJ or AJ who checked us in was very friendly, professional and accommodating. The only issue we came across was the elevators were not working. He did find us a room on first floor. We would stay there again."

"I would have appreciated knowing that the pool was closed. I would have chose a different hotel. The elevator also stopped working on Friday evening. I had to walk up 4 flights of stairs after a long day. This is not my idea of a relaxing stay. Instead of the staff person apologizing about the elevator, he blamed it on the repairman. My room was clean but the outside area by the pool was unkept."

"The guest host was not welcoming or accommodating after trying to book another night due to flight delays. I had to check into a different hotel even they had availability but they want to charge a higher rate than the night before. I ended up grabbing another hotel same boulevard that was $150 less and much better go figure."

"We had an excellent experience at your motel. Everyone was friendly, room was clean, walk in shower wonderful! Breakfast was delicious, staff friendly and helpful. We would highly recommend. J and G Brown"

"Front Desk Staff was very helpful and pheasant"

"Good comfortable room would stay again"

"Amazing stay!!"

"Ramona was the best! Thank you for helping our team get all their gear dried from all the rain."

"Super clean rooms Loved everything nothing not to dislike"

"The pool was shut down"

"Location Service Delicious Beautiful hotel!!!"

"I was surprised at how nice this was and the breakfast was great. I have stayed at the Springfield, Holiday Inn, Hampton Inn, Courtyard and Aloft and yes, this is not the Ritz, but I will stay here next week when I am back."

"Very big rooms"

"We had a good stay. A simple one overnight, but it was perfect for our needs."

"The Hotel is undergoing renovations and the facilities could be in better conditions once done. My poor rating for this particular hotel is due to very poor Frontier Desk reception treatment I suffered at the hands of apparently only person on duty, Jeremiah Broytes. Jeremiah was rude and was not prepared to remedy obvious issues at Check-in. I had been assigned Room 419 but when I went over the room was not completely ready and I , therefore, requested for a Room change and his response was...

"Everything was perfect"

"Good"

"Bed and mattress terrible. There needs to replace already."

"No Problems"