Shirakawa Packages (Flight + Hotel)

The pillow and the room smelled like a dog was there. I could find other people's hair. They use a very cheap-smelling aroma spray that gave me a headache. I had to contain my breath while being on the elevator and in the main reception hall because the smell was too bad. Those kinds of cheap aroma sprays are quite toxic.

My 2nd time using this hotel in a year. Best view in the downtown Nagoya area. Easy parking. Love this hotel.

Excellent room, very spacious and great views from the tower. Very modern hotel. Only thing was it didn't have a bar so you had to leave the hotel to go for a drink. Staff were friendly and welcoming. There was an issue with parking though - we paid the fee at the hotel and then were charged again by the car park provider as none of the tickets the hotel provided to us worked (so cost over £70 for parking in the end). We were also stuck at the parking exit gate with a queue of cars behind so had no choice but to pay again. Also car park is a walk away and there isnt an easy place to stop near the hotel to unload luggage.

The staffs are very nice and helpful. The shuttle bus service is excellent