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"It's an older property with character and charm. Better than your chain hotel box rooms and generic style"

"Lovely staff. Room clean"

"Everything very good"

"Lovely country house hotel, friendly staff, excellent dinner and breakfast and good value. "

"Always stay here when visiting family over Christmas. Quiet, clean and comfortable "

"Elevator is out of order. Part of the hotel is renovating so there is dust at the pathway to the car park.(and in the room is also dusty.) The most serious issue is the shower valve is not functioning for the warm or cold water so there is only very hot water is coming and it almost burns me. I tried to inform the receptionist but he said that he couldn’t do anything except trying off and on the main water boiler which could not help for our problem. I asked to change the new room but he didn’t...

"Great staff and clean room "

"The room was warm dry and clean the staff were very kind and helpfull"

"Lovely hotel"

"Very polite friendly staff and very clean and spacious rooms "

"Staff were lovely, friendly and very accommodating. Room was lovely quiet and comfortable and the breakfast was amazing! Will definitely be staying again! Thank you! "

"Clean room and excellent Customer service "

"Clean room, friendly staff, good location & very quiet overnight being on the edge of town "

"The staff were very welcoming & friendly. The lady at reception saved me a trip to Aldi when I realised I had forgotten my toothbrush by given me a complimentary one. The only downside was the lift was out of order and my room was on the top floor. Luckily, I only had a small suitcase to carry up the 49 winding steps."

"Room was lovely, staff very friendly, parking price very good and £10 for a late check out it was brilliant, we will defintely stay again 😀 "

"Beautiful spacious room. Staff were amazing so polite and helpful. Breakfast was great too."

"Friendly and welcoming staff. Beautiful gardens easy walking distance from the Ironbridge. Lovely hotel, say parking, great food, including breakfast. Happy to recommend."

"Excellent, will stay again next year."

"We received a very warm welcome, with lots of relevant information provided. We were offered help with luggage, which was very much appreciated. The room and en suite bathroom were both large and the bed was very comfortable, with extra pillows already in the wardrobe if needed. High quality tea and coffee provided in the room. The soap and shower gel smelt divine! A very friendly chat with reception staff on check out, and they seemed genuinely keen to know if we'd enjoyed our stay. Highly...

"Staff and room very nice "