Shenton Way

During my stay, I experienced several issues that affected the overall comfort and convenience of my visit. The room door did not close fully despite having a door closer, which raised a concern about security. The room was also not cleaned until very late in the day, which significantly disrupted and affected the guest’s rest. In addition, the water dispenser was intermittent and not consistently available for use. The lobby lift call buttons were also unresponsive at times, making it difficult to call the lift. I would appreciate it if these issues could be reviewed and addressed to improve the experience for future guests.