Shengsi Islands Packages (Flight + Hotel)

The area around the hotel wasn't very nice, and cars couldn't drop guests off directly at the entrance because of the barriers outside. If you have heavy luggage, you'll need to walk a short distance, which is especially inconvenient in the rain. The airport shuttle only runs once an hour. More frequent service would make it much more convenient. Since the shuttle schedule didn't work for me, I ended up taking a taxi to the airport instead. The soundproofing was also quite poor. I was woken up in the middle of the night by noise from the room next door. On top of that, the TV in my room didn't work during my stay.

One of the highlights of my stay was the breakfast. The food was excellent, with a wide variety of choices to suit different tastes. The buffet offered both Chinese and Western-style dishes, all fresh, delicious, and beautifully presented. I would also like to give special recognition to Molly Chen, who provided outstanding service throughout my stay. She is warm, friendly, and genuinely caring. Her hospitality made me feel truly welcome and at home. Molly's professionalism, kindness, and attention to detail went above and beyond my expectations and made my experience even more memorable.

Room was very small. Air conditioning did not work well. Room was very warm. Loud construction every morning woke us up.

Generally I stay here once per year. Overall I love the location and that’s the main reason I come back… very walkable to Nanjing Rd - Suzhou river - people square station. Nice rooms - cooking appliances. Only issue I had on this particular trip was the wifi… never seemed to work that well as it had previously.. it’s one network across the hotel rather than individually for rooms.