Definitely a 5/5 hotel! The staff were very helpful in assisting with any questions we had, in helping us get our Didis, and everything we needed. The hotel is extremely clean and well kept as well, in a great location. I would definitely recommend staying here.
A truly amazing hotel! The pool had such an amazing view of the skyline and pearl tower. The location of the hotel is so convenient for public transport and it was so easy to get a Didi as well. The room was spotless and the staff were so helpful, I would recommend staying here!
The room and location of this hotel were amazing. We had awesome breakfast in the fifth floor Wood Pike for the Regent club. The room is huge with Greater vanities, but most of all I love the pool sauna, and everything about this hotel.
Noch nie habe ich so einen tollen Service empfunden. Das Hotel war einfach wunderschön, toller Ausblick, sehr sauber, sehr schmackhaftes Frühstück. Ich würde hier nochmal kommen.
We loved our stay here, staff was very helpful and friendly. Most of the staff spoke English and that was very helpful.
They were also very accommodating because I wanted my room a certain way and maintained and they did it. Definitely recommend, they honestly treat you like royalty and are very nice.
Top hotel
Zeer mooie kamers gelegen in pudong side
Prachtig zwembad open vanaf 0600 tot 2200
Mooie wellnes sauna hamman
Op 45 verdieping u zwemt tussen de wolkenkrabbers
Amazing stay at Regent. Would recommend this spot. Rooms are great and lots around the area. Breakfast is nice with good options. Would happily stay again
I've stayed at the Regent in Taipei so trusted it would just as good in Shanghai. Clearly something is missing. Huge shortage of staff in comparision. Not enough at front desk, aside from the environment it is not different than a 2 star motel. All the staff are very friendly and helpful when they have time and get to you.
Had to ask reguarly for more coffee and cream in the room. Budget cuts come to mind when these things add up. Staff cuts, skimping on little things like coffee creamers, only 2 sugar packets per day, coffee pods for the room.
This is supposed to be 5 star? Taipei location had everything, 3 pieces of fruit in my room daily, plenty of coffee, cream, water,lots of friendly helpful staff, people opening the doors for you coming in and going out of main entrance, elevators, etc. Not that this is critical but it's supposed to be 5 star and you pay for that service.
I'm not sure how this building was constructed between floors but it sure seemed to have wood instead of concrete between floors. Kids jumping around above annoying!
I plan on vacationing to Asia several times a year and have been over the past 2 years but I don't have the confidence that Regent will provide me with the consistent quality from city to city, country to country. I will likely try another brand in a few months. Very disappointing. These poor staff, they are friendly and helpful but it's clear they are understaffed at this location and instructed to be frugal on supplies for rooms.