The service is excellent. I can't collect the key card immediately due to system update.
Kelvin
เข้าพัก 1 คืน, ธันวาคม 2017
6/10
David
เข้าพัก 1 คืน, ธันวาคม 2017
8/10
better wi-fi please
Marcelo
เข้าพัก 1 คืน, ธันวาคม 2017
10/10
Xuan
เข้าพัก 3 คืน, พฤศจิกายน 2017
10/10
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2017
8/10
A pleasant stay overall. Central to many things. Walkable to French Concession.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, พฤศจิกายน 2017
10/10
It was central to everything. Staff very positive and helpful. Has a great gym and spa. Didn't use the pool but it looked nice with lifeguard until 11pm!
Executive lounge very nicely done with view and snacks were fresh and great. I got an upgrade too, although I had early check in. I did check in for a 6 night stay.
Kay
เข้าพัก 2 คืน, พฤศจิกายน 2017
10/10
ผู้เข้าพักจริง
เข้าพัก 5 คืน, พฤศจิกายน 2017
4/10
Service is not desirable... The bed was very comfortable
The Shanghai Hilton iis showing its age,but the location is great. We took the evening buffet, and it was very expensive, considering there was such a small selection of dishes on offer. I cannot fault any of the staff. They are all friendly, their spoken English is fantastic, and they go about their work in a very professional manner.
Mark Fraser
เข้าพัก 1 คืน, พฤศจิกายน 2017
6/10
ผู้เข้าพักจริง
เข้าพัก 3 คืน, พฤศจิกายน 2017
8/10
Well maintain hotel. Very nice.
But breakfast need to have more variety.
I reached the hotel pretty early but I was not able to get an early check-in so the staff made some arrangement for me to shower at the gym and freshen up. Also, I am able to park my luggage at the concierge for the time being.
The next day, I remember the room service lady reminded me to bring along a coat as the weather turns cold. Good service :)
I like that the hotel is quite near the Jing'An metro station.
Heather
เข้าพัก 2 คืน, ตุลาคม 2017
8/10
Hotel located at city centre and easy to find taxi just outside the hotel