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"The rooms were very clean and well maintained. The morning buffet breakfast was very nice and had a wonderful woman who helped you and kept everything well stocked. All the employees were h very helpful and friendly.. I’d go back there anytime I’m in the area!!"

"The receptionist at the Holiday Inn Express Cincinnati West went above and beyond to take care of my very important guest from Japan who stayed there on 7/25/2026. I don’t remember the young lady’s name, but she mentioned she was originally from Pennsylvania. Thank you, Miss — your help was truly appreciated."

"The hotel was clean, the staff were friendly, and they had food amenities. I will definitely stay again at this location."

"Wonderful staff and great location"

"The location was good for what we needed We were very disappointed with the staff. We reserved 2 rooms for a total of 4 days each and neither room was cleaned in that time frame despite our asking. We asked for new towels and they would bring them, but would not take old dirty towels out of room. We had to empty our own garbage. The overall hotel wasn’t bad but the service was poor."

"Breakfast was extremely good"

"The food and staff at the restaurant was excellent."

"Nice staff, good breakfast options and clean."

"Hair on the shower walls and floor; dust and hair on the desk. Mildew smell permeated the room. Who cleans this place?? I was desperate at 11pm after a cancelled flight; hopefully I’ll never be back."

"I was so happy to see several ports in my room. Very clean and quiet. Breakfast was good."