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"This place was great"

"Beautiful hotel in the heart of Hamilton and a rich history, as well. Staff was professional and helpful. Our room was beautifully appointed and spacious...we will be back!"

"We stayed four days to attend a family reunion. We have stayed there in previous years and were satisfied. This hotel has gone downhill as far as cleanliness and maintenance. It took three days to receive maid service. The breakfast buffet was ok but sporadic."

"Location to airport"

"Quick drive to the airport. You can not use their airport shuttle if you book on Expedia or third party app. But other than that it was a nice hotel"

"Location cost comfort"

"We stayed overnight with our cat and purposely booked an accessibility room that was stated to include a visual fire alarm. The room was accessible for physical disabilities with wide bathroom door and walk in shower, it was not equipped for people with hearing disabilities such as myself. There was only a smoke detector without any strobe light, not useful for those of us who are deaf. The room was great otherwise but was a disappointing at best in terms of ADA requirements."

"Very friendly and helpful front desk staff. Clean and quiet property."

"The staff and property were excellent. The pool was still closed for the season and we didn't eat the breakfast so can't comment on that. When we returned from Kings Island, my son opened our room door without a key card. How long our room and personal property was accessible, I don't know. When I went to the front desk, he immediately came with me to our room and reset the lock with a "watch" on his wrist. They have over 90 security cameras on property, but the fact that our room was not...

"The place was clean and we felt safe. It would’ve been nice to have our room keys open up the side door so we didn’t have to walk aaallll the way around to get back to our room. We enjoyed our stay though. We definitely would return."

"Would be best to know about $75 security deposit prior to arriving to hotel; this was a big inconvenience. Also the price just not worth what was given. Towels could’ve been new or gently used, some had staines on it. One of the elevators were non functional but no sign it was just obvious when only one kept going up and down."

"Close by restaurants and Kings Island"

"Fue exelente limpia y bien equipada la recomiendo 100%"

"Everything was , clean , attention, excellent. Thanks all the people working at this place. James"

"Staff was very helpful and easy parking."

"This hotel looks grand in the lobby, but is becoming run down. The carpet was bad, rooms are older and damp. Elevators were grimy."

"Clean room"

"Our stay was short but we enjoyed the night. It was clean and quiet. The staff was very nice and helpful. The breakfast was good. Great place to stay!"