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"Room was excellent and the hotel and facilities were great "

"Great service extended stay by one night due to snow forcast. Room clean but seemed tired"

"The hotel itself does not have a restaurant but there is an attached , easily accessible eatery. The hotel is in the town centre with easily accessible shops, bars, coffee shops etc. The rooms are full of charm/character and are a good size. The staff are unfailingly helpful and friendly. "

"I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the...

"Excellent all round. Friendly informative welcome "

"Room very modern. Excellent shower."

"What a little gem. Dated hotel but in lovely setting. Very clean. Beds and pillows comfy. Hot powerful shower. Staff very friendly and helpful "

"From the moment we arrived we had a wonderful experience. Jordan on reception was outstanding, looking after us, going above and beyond for my husbands birthday. Our room was stunning, with every comfort, amazing views. The Petersham is a little paradise on Richmond Hill, we will definitely be back. "

"Greta hotel. Staff are lovely, clean room and entrance area. We will be staying again. "

"Lovely hotel free parking nice breakfast highly recommended."

"Excelente hotel, hermosa propiedad, muy recomendable "

"Breakfast was delicious and very pleasant and held people there to help too. "

"Service & staff were great … as were the facilities & room .. the only complaint we have is that despite upgrading to the turquoise suite the room was really quite cold despite an extra radiator being provided & remained so"

"Clean modern rooms, very spacious, very professional staff"

"As fabulous as ever! Courteous staff, excellent room amenities and a well-stocked club room! Great proximity to departure hall, literally a 4 minute walk. This has been my choice for many years, whenever flying from Heathrow, irrespective of which terminal I fly from! "

"A regular stop for me when in London. Professional, clean and classy."

"Sauber, nette Personal und einfach zu finden. "

"Nice quiet room with good breakfast"

"Room was lovely and the staff we're amazing!"

"Staff and price and location. All excellent "