Search Hotels Near Sembawang Hot Spring Park, Singapore

"I am hesitant to review this hotel, which is marketed as a 4 to 5-star establishment, as it falls short of those expectations. Upon our late evening arrival, there was no assistance with our luggage, nor was there anyone available to guide us to the reception. This was my first visit to this particular hotel in Singapore. However, we had access to the Premier Lounge, where the staff were exceptionally attentive and helpful. I cannot commend them enough and would certainly give them a positive review. Our room was unremarkable, akin to what one might expect in a 3 to 4-star hotel. While it was maintained very clean, the bathrooms were outdated and lacked a bidet. My wife, being from Asia, is accustomed to such amenities, especially in a 4 or 5-star hotel in the region."

"We got an upgrade to the Rainforest Room. Managed to organise a birthday surprise for my partner - bed was so comfy and soft. Shower was great with amazing view towards the reservoir. Toilet was a bit of a letdown. Do yourself a favour and book in for a Spa treatment if you are staying there. Bliss!"

"The club Lounge has great food and service "

"Brilliant hotel to relax in on our return home to Australia from USA. Great staff, super comfortable hotel. We will be back "

"This was my third stay at Novena and have had several stays at Cantonment and one at Owen House. I really like the brand and the value proposition. When I arrived the air conditioning was making a noise. I can live with a humming, but this was a squeaking. Maintenance came and said it was the motor. I spoke with reception (Azim) and he agreed to move me the next day. The situation was handled well and I was told to just leave my things and they would move everything including items in refrigerator. I will say that the last three rooms I've stayed in at Novena have had problems with the safe. A few months ago upon arriving the safe was locked and battery was dead. Maintenance replaced the battery. But it kept failing. They eventually gave me the key to use instead of a code. Then this visit, the first room (the one with the bad a/c) had a similar problem. Finally, the room I moved into for the remaider of my one month stay had a problem with the safe. Upon arrival it was closed, locked, and didn't work. Both maintenance and Jonothan couldn't open it. Jonothan provided a great work around by bringing me a second safe from reception! One annoyance is that there is only one bottle of body wash provided. So, this has to be taken continuously from sink to shower, or in my case, I just bought soap for the sink. This is quite ridiculous. Provide a small bottle for the bathroom sink - especially when sink is usualy not located in the physical bathroom, but just outside. "

"Shopping nearby Very small rooms House keeping good"

"The hotel is a basic budget hotel so rooms are small. The pictures on the website are correct but taken well so the rooms look bigger. Nether the less we made it work as they are clean and refreshed each day. Bathroom is a wet room but at the is price it’s great to have your own and it does dry quickly. The staff are really lovely. Located near a mall (6 min walk) with some good restaurants and next door to a food market. Bus stop right outside and directly opposite which is extremely convenient for travel into the city / waterfront. "

"Nice clean room. Will continue to book this place "

"Good location. Very nice to a mall. Lots of FnB options."