Search Hotels Near Secret Garden, London

"Tired rooms, needs updating "

"good quality quiet clean perfdct location"

"Highly recommended "

"It was an awful eperience staying at Novotel waterloo. I spent £410 for an night. We checked in very late night around 1:00 AM. When I entered in the room it was very disgusting smell coming out of toilet and bathroom. so I called reception then the lady came with the room freshner. We couldn't slept for whole night as it was so hot because air conditioning wasn't working at all. Kids were crying for the whole night. Worst ever experience. I stayed with alot of different Accor brand hotel but this time it was that bad that won't be going with any Accor brand hotel. I told at the reception about everything and they apologies."

"We booked a two night trip. We arrived a little early and were told we’d been upgraded and had a complementary late check out. I had already paid £30 for this via hotels.com. Overall, staff were friendly, especially those serving breakfast but check in and out was a little haphazard. Pool area was good although crowded as it was a nice day in the holidays. Paid £100 for breakfast over the two days. Would have been much cheaper to pay for breakfast once there or eat somewhere nearby. Room was clean and bathroom well appointed but some of the complimentary toiletries couldn’t be dispensed. Room also not soundproof. "

"Had a good stay"

"Great location with lovely view over the river. Clean room, comfortable bed and fabulous dressing gowns. Amazing breakfast. Will definitely stay again"

"The hotel is well looked after and in great condition however be aware that the rooms are tiny!"

"£19 for a night in central London — and I slept 13 hours straight. 4-bed dorm, only one other guest. Clean bed, fresh linen, en-suite bathroom, warm, quiet. No complaints, simply - just sleep. In an era where a pack of cigarettes costs more than a bed in Zone 1, some people still find reasons to complain. I found reasons to be grateful. This place does exactly what it promises. Nothing more, nothing less. And sometimes that is everything. "