"The staff wasn’t the issue. Being part of Marriott I have been spoiled with great supportive beds and fridges that don’t leak on the floor. The rooms are totally outdated and to be brutally honest I had the worst sleep due to the mattress.
I will never return to this property"
"The property is excellent; the facilities are excellent BUT some of the staff need training in hospitality especially for an exceptional property in a historic area. I have been twice in the last 3 weeks due to work, and it was the same both times. Both times, I had multiple experiences at the front desk where staff didn't even look up from what they were doing and said, "Can I help you?" with exasperated facial expressions that appeared as if I was an annoyance or chore. If this were an...
"The room was very clean The free breakfast was pretty good and the breakfast area was clean. I would stay there again.
The only bad thing I could say which didn’t affect my overnight stay was whoever decorated the building What were you thinking? When I walked into the lobby all I could think of was department store bargain basement."