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"X"

"Very clean and quiet with several amenities including free breakfast and a pool with long open hours. Hit a snag at check in when our room wasn’t ready, but I believe that is not a regular occurrence and they were just unexpectedly short staffed. There was a woman named Zoe working the front desk and she was wonderful! The bar was also not well stocked. We would stay here again though! It’s definitely a wonderful option for larger families to stay in a suite rather than booking two rooms."

"Although we have stayed in many Hampton Inn’s before, unfortunately this was the worst. Despite requesting non-pet room, our first room smelled like a dog and we couldn’t even sit in one of the chairs. We were moved to another room that seemed fine until we were getting ready for bed and realized the ceiling was leaking and the bed was soaking wet. On to our third room (at 10pm). In this room, the entire clothes hanging bar in the closet was missing so obviously no hangers or a place to hang...

"The room was clean. Staff was polite and attentive to my needs. The breakfast time should be extended to 10am. Parking was fine . Overall pleasant stay"

"This is not a safe place. Blood covered the mattress under 7 sheets and stains over everything walls bathroom etc. Locks are not secure and inside key compartments are exposed on the outside doors of every room. Do not stay here."

"The hotel is very conveniently located on Route 17, a few tenths of a mile from I95. The room was clean. Breakfast was fine; eggs, sausage, oatmeal, and fruit. Coffee was blazing hot. The TV in the room offered a ton of channels, which was nice. We never tried the WiFi. Room rate was around $130 with taxes, affordable. Would stay here again."

"Q"

"Excellent choices for breakfast, rooms were large and clean."

"The room was nice and clean. I was afraid of staying here alone as a female, but everything was fine! Quiet, safe and clean!"

"It was amazing and takes pets."

"We have stayed here before and always loved it but this visit was less than pleasant. We called to confirm accessible amenities for our daughter and had to speak to 3 different front desk staff to get any answers. The lobby was dirty with ice cream spilled on the floor. and the front desk staff sat on their phones. Our room was not completely cleaned. When we went to use the lift for the pool it hadn’t been charged so wasn’t operational. It was not a great stay and the staff seemed to not care...

"We had a wonderful stay at Tru by Hilton Thornsburg! The hotel was clean, modern, and the staff was friendly and welcoming from check-in to check-out. We really appreciated the complimentary breakfast each morning—it had a nice variety and was a great way to start the day. The concession stand was convenient for grabbing snacks and drinks, and the free Wi-Fi worked well throughout our stay. One of the highlights was being able to watch the car show at the nearby Dominion Raceway, which made our...

"Didn't like the breakfasts. I miss the scrambled eggs they used to have. All else was really good, well maintained, clean, and friendly."

"Excellent location, great staff, clean room and common areas"

"The people that work there are nice and work hard. Clearly the corporation does not invest in repairing the walls in the rooms and maintain the facility - that is not on employees!"

"Room was very nice, staff was friendly and very helpful."

"Overall, my stay was pleasant, but I was dissapointed with the breakfast. The sélection was quite limited, and the quality didn^t my expectations. I was hoping for more variety and fresher options, espacially considering the overhall standard of the hôtel."

"ROACHES!!!! Didn’t stay there opened the drawer saw them and left immediately. The front desk wasn’t helpful in getting me reimbursed"

"The property is excellent; the facilities are excellent BUT some of the staff need training in hospitality especially for an exceptional property in a historic area. I have been twice in the last 3 weeks due to work, and it was the same both times. Both times, I had multiple experiences at the front desk where staff didn't even look up from what they were doing and said, "Can I help you?" with exasperated facial expressions that appeared as if I was an annoyance or chore. If this were an...