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"The staff at reception were extremely friendly and helpful. The room was large and clean. I particularly appreciated the spotlessly clean carpet."

"Very pleasant staff always helpful."

"Fab hotel and useful location for O2 concerts."

"Das Personal war super aufmerksam und lieb. Wenn man einen Wunsch hatte wurde dieser direkt erfüllt. Klima anlage hat funktioniert. Pro Person nur 1 großes Handtuch und als kleine Handtücher (auf Nachfrage) gibt es nur Bodenhandtücher."

"All good, except Bottled water and room slippers are not provided, so manage yourself beforehand."

"A Perfect Anniversary Getaway! We just returned from a wonderful stay here to celebrate our anniversary, and it couldn't have been more perfect. From the moment we arrived, the staff was incredibly friendly and welcoming, making us feel special right away. The entire hotel was spotlessly clean and beautifully maintained throughout our stay. A few highlights from our trip: -The Food: We had a fantastic dinner celebrating our special occasion—the meal was absolutely delicious and the service was...

"incredible, attention to detail spot on, staff extremely helpful & they have electric car chargers which is super helpful & they guide you through the simple process of charging your vehicle. Air conditioning in the rooms as standard. in general, highly recommend."

"Multiple fire alarms throughout the night really ruined our stay."

"Staff very helpful and returned our car keys. A big thank you to the female receptionist! The hotel itself is bland and is a bog stand business model. The outside of the hotel looks great but that architectural flair isn’t carried into the interior which is dated, drab and beginning to look worn. The hotel bathroom, even in the deluxe room doesn’t have a stand alone shower and is cramped. The view we had over the docks was however very pleasant and there is lots going on once you leave the...

"Rooms do not have AC instead you are given a fan , which isn't sufficient when it's 31 degrees outside. Water pressure was low in our room so we could not shower until after 2pm despite reporting the issue at 10am. The room we were given was on the ground floor and did not have an outdoor area therefore we were unable to use this to dry our clothes outside in the warm weather. The photos of the rooms make it look like every room as some outdoor space. Washer dryer supplied was not good quality,...

"Cleaning staff appear to be a bit hit and miss these days - soap bottle left at sink open and empty as if it was going to be refilled but was forgotten about. No loo roll in the communal loo. Rooms are very hot in summer without aircon."

"A welcome change from London hotels. Nice little Italian lady looking after the guests."

"Perfect location and well maintained"

"Very clean, easy check in"

"Room was clean and tidy on check-in but because it was very hot the room had no AC but they supplied a fan that did nothing to keep it cool. The staff were lovely and very helpful. The bar was well stocked and had all the drinks I needed. Breakfast was delicious and being a vegetarian the vegan full breakfast even included my favourite vegan black sausage. We had dinner in the restaurant which excellent and the waiting staff were attentive."

"good staff"

"The place is cool, spacious and on point. Staff were very friendly and helpful. I can recommend it any day …."

"Clean room very nice and Modern and nice pool"