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Hotel Neue Post

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Luxury
4.5 star property
9.2

Wonderful

Luxury family-friendly hotel near Penkenbahn Gondola

Located close to Congress Zillertal - Europahaus Mayrhofen and Erlebnisbad Mayrhofen, Hotel Neue Post provides a free breakfast buffet, a rooftop terrace and an arcade/games room. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, skiing privileges and ski passes. Treat yourself to a hot stone massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a library and a fireplace in reception.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is ฿12,497
฿13,989 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Up to 20 kg per pet

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Hotel Neue Post have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM to 6:00 PM.

How much does it cost to stay at Hotel Neue Post?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Neue Post on 24 May 2026 start from ฿12,497, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Neue Post pet-friendly?

Yes, Hotel Neue Post allows dogs with a maximum weight of up to 20 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Neue Post?

Self-parking is free at this property.

What time is check-in at Hotel Neue Post?

Check-in start time: 3 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Neue Post?

Checkout is at 10 AM.

Does Hotel Neue Post provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Neue Post located?

Located near the slopes, this Mayrhofen hotel is in the mountains, within a 10-minute walk of Congress Zillertal - Europahaus Mayrhofen and Erlebnisbad Mayrhofen, and close to winter sports, such as cross-country skiing and skiing lessons. Penkenbahn Gondola and Zillertal Dairy are also within 15 minutes. Mayrhofen Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 66 out of 105 reviews
Rating 8 - Good. 31 out of 105 reviews
Rating 6 - Okay. 8 out of 105 reviews
Rating 4 - Poor. 0 out of 105 reviews
Rating 2 - Terrible. 0 out of 105 reviews

Reviews

Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and food
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family ski trip with a non skier. Amenities at hotel were fantastic the location to Penken bahn was great with ski bus opposite. Food was fabulous and all staff were super friendly and helpful.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up to now, after much travel, my favourite hotel is Coul House near Inverness. The Neue Post joins it at the top of my list. It is an elegant, wonderfully designed building..Two conjoined in fact. The whole place is gorgeous and elegant and the staff are wonderful. It must take a huge amount of skill and planning to produce such quality and attention to detail. They have succeeded. My room was lovely, with a view of the Ziller Valley. The way the hotel is designed is really clever, linking up the two pools, indoor and outdoor rooftop, which are both wonderful, as are the saunas. Food is mainly buffet and high quality. The fresh fruit for breakfast (a facet of any good hotel in my view) was ideal. Great selection of fresh breads. I was surprised...my tarrif included breakfast, late lunch and dinner. Good value. The English equivalent would possibly be a 5 star hotel in many aspects. The staff seem to take a great pride in their work, as they should do. I used some of my rusty German, but English was well spoken by the staff. The area is lovely. I was unable to walk far due to a bad leg, but got up the Penkenbahn Gondola for a drink at the top to watch the paragliders at 2000m. It was stunning and a pleasant 17 degrees at height. I know it will be very busy come ski season, but I'm sure such a well-organised place will cope well. If my leg recovers, I would like to try the Zillertal ski area. Thanks go to all involved in this marvellous business.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and clean. Restaurant staff were excellent and extremely friendly.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super relaxed !

close the centre of the village. If needed you can stay in all day. Good food, enjoy the spa and go refresh yourself at the bar. Coming back here !
Verified

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very well appointed, with a delicious 5 course meal every evening served by an attentive waiter, and a plentiful buffet breakfast. The sauna facilities were excellent. I was surprised, however, that my single room was the same price as my friend's, yet his had an en suite bath (mine was a shower), a balcony (unlike mine), and his room was larger.
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!!

We loved our stay at Hotel Neue Post! Group of 3 couples in early/mid-thirties. Hotel in brilliant location and full of character. Stayed in room 406 which was beautifully decorated and very spacious. Also cleaned extremely well each day. Hotel Neue Post is a family run business and it shows - fantastically friendly staff and helpful. Restaurant is superb with everything you could wish for at breakfast and wonderful dinners. Ferenc served us for most of the week and possibly the best service we've had anywhere - thank you! Strongly advise booking a wine tasting in Hotel Neue Post's stunning cellar. We had no idea how much wine is produced in Austria nor how good it is! Thomas chose 3 whites & 3 reds for us and without hesitation we would say all we're very good wines. To summarise this place is not to be missed!
Verified

10/10 Excellent

Annalena

Liked: Cleanliness, amenities, property conditions & facilities
Super freundliches Personal, sehr saubere und schöne Zimmer, grandioses Essen und ein Highlight ist der Pool auf dem Dach mit einem herrlichen Blick auf die Berge!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie kamer, fantastisch zwembad met wirlpool op het dak, goede welness beneden, vriendelijk en behulpzaam personeel. Ontbijt en diner met veel keuze en alles heel lekker. Gezellig hotel met mooie bars in hout.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Hübner

Liked: Cleanliness, staff & service, property conditions & facilities
Top Hotel sehr sauber , sehr freundliche Mitarbeiter, sehr hilfsbereit. Würde immer wieder gerne hin fahren
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Dr. Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr gut, ich werde mich nicht mit den vielen Vorzügen dieses schönen Hotels aufhalten. Nur zwei Hinweise: Check-out um 10:00 Uhr ist sehr sehr früh, zu früh. Ein Hotel dieses Niveaus sollte in der Lage sein, mindestens 12:00 Uhr anzubieten. Und eine Flasche Wasser für 6,20 € zu verlangen, wenn die tatsächlichen Kosten für Sie etwa 75 Cent betragen, ist etwas übertrieben.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kommer gerne igen

Et super lækkert hotel, med venligt og imødekommende personale. God beliggenhed. Et forslag kunne være en lille kaffemaskine på værelset, men ellers intet at udsætte 👍💪
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

ALEXANDRU LIVIU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Hauptspeisseportionen hervorragend aber zu klein
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Ett bra hotell med bra mat. Takpoolen ett stort plus.
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service
Wonderful pools, sauna and food at the restaurant. Service is great. Located close to the ski gondola. Will definitely come again.
Stayed 5 nights in Dec 2021
Verified

6/10 Okay

Pauli

Liked: Cleanliness, staff & service
Disliked: Room comfort

Under renovation

The Hotel was Under renovation and Quite a lot of noise, but still very good service. The cleaning lady was fantastic in Room 92
Stayed 11 nights in Jul 2021
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super Hotel

Schönes Hotel mit Gratisparkplatz und tollem Indoorpool, Sauna, Wellness, Ruheraum etc. Frühstücks- u. Abendbuffet (bzw. Abends Menüwahl) hervorragend. Wir hatten eine Suite, war groß uns tirolerisch eingerichtet. Bad, WC getrennt. Lift vorhanden. Personal sehr nett.
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten das Zimmer Berglust, was sehr zu empfehlen ist. Ein großes, renoviertes Zimmer. Das Essen war sehr gut und die Angestellten sehr freundlich
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for both the train station and the ski bus so you barely had to carry your skis at all. The hotel was spotless and the food was so good. Spa area is great with multiple saunas and a pool and relaxation area, I'd recommend it to anyone.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Sven-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in town?

Great location, close to ski lift and ski bus. Excellent service of friendly staff. Nice restaurant with good food, both traditional austrian and international. Lovely breakfast buffet. The spa is among the best.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hhhhhhhhhvvggggggggggggggggggggggdjdjdjdhxheuhxhdhxbhshshhsby
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist sehr groß und man hat überall viel Platz.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel comfort for sport families holiday With good restaurant and bar
Stayed 7 nights in Dec 2019
Verified

6/10 Okay

Armin

Liked: Staff & service

„ Kleine“ Doppelzimmer schlecht, alt u. verwohnt.

Kleine Doppelzimmer sehr alt und verwohnt. Bad alt und sehr klein. Heizung ohne Thermostat und Zimmer kalt. Bett durchgelegen. Essen und Frühstück ist sehr, sehr gut und Wellnessbereich ist sehr schön.
Stayed 2 nights in Dec 2019