Located near Castle Tures, Alpenpalace Luxury Hideaway & Spa Retreat offers fitness classes, mountain biking, and Pilates. Recover at Spa Alpin, dine at two restaurants, and enjoy three indoor pools, a waterslide, a children's pool, and free in-room WiFi.
VIP Access
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Hot tub
Breakfast included
Spa
Pet-friendly
Parking included
VIP Access
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Located in Valle Aurina, Alpenpalace Luxury Hideaway & Spa Retreat is in a rural area and in the mountains. Speikboden Ski Area and Klausberg Ski Area are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Valli di Tures e Aurina and Riva Waterfalls. Castle Tures is another place to visit that comes recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing. Visit our Valle Aurina travel guide
Via Gisse 32, Valle Aurina, BZ, 39030
What's nearby
Kronplatz Ski Resort
34 min drive - 26.9 km
Maranatha Folk Art & Nativity Museum
20 min walk - 1.7 km
Vedrette di Ries-Aurina Nature Park
6 min drive - 3.2 km
Speikboden Ski Area
6 min drive - 4.8 km
Klausberg Ski Area
9 min drive - 6.4 km
Getting around
San Lorenzo Station
26 min drive
Innsbruck (INN-Kranebitten)
148 min drive
Restaurants
Café Domino
6 min drive
Schneider
16 min walk
Kristallalm
21 min drive
Restaurant Bergstation Speikboden
46 min drive
Röck Café
6 min drive
About this property
Alpenpalace Luxury Hideaway & Spa Retreat
Luxury family-friendly hotel near Speikboden Ski Area
Located close to Castle Tures, Alpenpalace Luxury Hideaway & Spa Retreat provides a free breakfast buffet, a poolside bar and a free manager's reception. Active travellers can enjoy hiking/biking trails, fitness classes and Pilates at this hotel. Treat yourself to aromatherapy, hydrotherapy or a facial at Spa Alpin, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a terrace, shopping on-site and a garden. Free in-room WiFi is available to all guests, along with an arcade/games room and a library.
You'll also find perks such as:
3 indoor pools and a children's pool, along with a waterslide
Free self-parking, plus valet parking (surcharge)
Free train station pick-up, bike hire and extended parking
An electric car charging station, express check-out and express check-in
Room features
All guest rooms are individually furnished, and feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and separate sitting areas.
Other amenities include:
Childcare services and cots/infant beds
Hypo-allergenic bedding and down duvets
Bathrooms with rainfall showers and designer toiletries
HDTVs with satellite channels and DVD players
Balconies, separate sitting areas and electric kettles
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Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Return airport shuttle (surcharge) on request
Free train station pick-up shuttle
Ski shuttle nearby
Free self parking on site
Covered valet parking on site (EUR 15 per day)
Extended parking on site
Limited on-site self and valet parking
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast
2 restaurants
A bar/lounge
A poolside bar
Coffee and tea in common areas
Free manager's reception
Snack bar/deli
Restaurants on site
Alpenpalace
Aurea Vallis
Things to do
3 indoor pools
Arcade/game room
Bicycle rentals
Children's pool
Fitness classes
Full-service spa
Health club
Helicopter/aeroplane tours
Hiking/biking trails
Hot tub
Library
Mountain biking
Pilates classes
Sauna
Shopping
Ski storage
Steam room
Waterslide
Yoga classes
Family friendly
3 indoor pools
Arcade/game room
Children's pool
Cot (surcharge)
DVD player
In-room babysitting
Laundry facilities
Snack bar/deli
Soundproofed rooms
Waterslide
Conveniences
Gift shop/newsstand
Laundry facilities
Limited-hour front desk
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference space
Outdoors
Garden
In the mountains
Terrace
Full-service spa
8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
Manicures/pedicures
Massage
Thalassotherapy
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
3 floors
Banquet hall
Built in 2007
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Blackout drapes
Cot (surcharge)
Down comforter
Hypo-allergenic bedding
Premium bedding
Bathroom
Bidet
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
DVD player
Flat-screen TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for EUR 20.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Valet parking fee: EUR 15 per day
Pet fee: EUR 35.00 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT021108A1HN52CBBR
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Alpenpalace Deluxe
Alpenpalace Deluxe Hotel Resort
Alpenpalace Deluxe Hotel Resort Valle Aurina
Alpenpalace Deluxe Valle Aurina
Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
Alpenpalace Luxury Hideaway Retreat Valle Aurina
Alpenpalace Luxury Hideaway Retreat
Alpenpalace Deluxe Hotel Spa Resort
Alpenpalace luxe Hotel Resort
Alpenpalace Hideaway & Retreat
Alpenpalace Luxury Hideaway Spa Retreat
Alpenpalace Luxury Hideaway & Spa Retreat Hotel
Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina
Frequently asked questions
Does Alpenpalace Luxury Hideaway & Spa Retreat have a pool?
Yes, this property has 3 Indoor pools and a children's pool.
Is Alpenpalace Luxury Hideaway & Spa Retreat pet-friendly?
Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 35.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Alpenpalace Luxury Hideaway & Spa Retreat?
Self-parking is free at this property.
What time is check-in at Alpenpalace Luxury Hideaway & Spa Retreat?
Check-in start time: 2 PM; check-in end time: 11 PM.
What time is check-out at Alpenpalace Luxury Hideaway & Spa Retreat?
Checkout is at 11 AM.
Does Alpenpalace Luxury Hideaway & Spa Retreat provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Alpenpalace Luxury Hideaway & Spa Retreat located?
This family-friendly Valle Aurina hotel is located in the mountains, 2.5 mi (4 km) from Speikboden Ski Area, and within 6 mi (10 km) of Klausberg Ski Area and Castle Tures. Valli di Tures e Aurina and Riva Waterfalls are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Alpenpalace Luxury Hideaway & Spa Retreat Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.0
Location
9.6
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 55 out of 71 reviews
10 - Excellent
55
Rating 8 - Good. 14 out of 71 reviews
8 - Good
14
Rating 6 - Okay. 2 out of 71 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 71 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 71 reviews
2 - Terrible
0
Reviews
6/10 Okay
Trine søndergaard
27 Jun 2025
Liked: Room comfort
Disliked: Staff & service
Hotel in full 4 star
Restaurant: food and staff -> 3 star
Wellness -> 5 star
We will not come back
Jorgen, Hou/Dennark
Sehr ruhig - zum Ausspannen geeignet. Alles sehr sauber. Hervorragendes Speisenangebot (Frühstück in Buffetform und frisch zubereitete Eigerichte, Frisch gepresste Säfte, Obst ohne Ende, Kuchen-/Obst-Buffet am Nachmittag, abwechslungsreiche und kreative 7-gängige Abendmenüs im Rahmen der Halbpension, gewaltige Weinauswahl mit geschultem Personal), einzigartige Pool- und Saunalandschaft, sehr gute Massagen,....
Super eccellente relax, hotel a 5 stelle meritatissime in tutto, dalla Spa, al ristorante, il comfort delle camere, la pulizia, la gentilezza. Ovviamente al costo di un 5 stelle.
Immer wieder gerne ein WE zum Ski fahren. Hotel liegt zwischen den kleonen aber feinen Skigebieten Klausberg und Speikboden. Sehr gutes Essen, Frühstück und Abendessen. Sehr freundliches und zuvorkommendes Personal.
Attenzione al cliente elevata. Stanza grande e pulita. Colazione, spuntino e cena sempre ai massimi livelli. SPA grande con diverse saune e piscina riscaldata. Forse il personale dovrebbe spiegare di più le caratteristiche della stanza perchè è molto tecnologica. Per il resto tutto impeccabile.
We are going now there for 10 years and every year we have had an amazing experience. The staff is very friendly and the included half board was terrific.
Tolle Entspannung in malerischem Ambiente - schöner Wellness-Bereich (Sauna, Außen-Whirlpool) und intensive Massage.Anwendungen.
Gehobene Weinkarte von Südtiroler Winzern, dazupassend für das nett angerichtete Abendessen - jeden Tag neu genießen. Lediglich die Intensität der Gewürze war sehr mild abgestimmt; wahrscheinlich um jeden Geschmack zu treffen.
Uns wurde ein kostenloses Upgrade des Zimmers angeboten, was wir gerne angenommen haben. Die Sauberkeit ist hervorragend (2x täglich Zimmerreinigung!) und am Abend wird selbstverständlich das Bett aufgedeckt und das Zimmer abgedunkelt. Die Cocktails am Abend vor dem Kamin sind ebenso nicht zu verachten und ordnen sich preismäßig dem gehobenen Ambiente unter.
Viele Freizeitmöglichkeiten im Winter (Skifahren, Langlaufen, Tourengehen, Pferdeschlitten, Rodeln, Winterwandern, etc.) in der näheren Umgebung - es wird einem nicht langweilig!
Rundum gesagt: Ein erwarteter - der Hotelkategorie entsprechender - Kurzurlaub, der jedem gefallen wird, der etwas Besonderes in entspannter, ruhiger Umgebung sucht.
Das Alpenpalace ist für uns ganz einfach gesagt ein super Hotel von A - Z. Die Freundlichkeit des gesammten Personals ist sehr schwer zu toppen und viele Hotels könnten hier einiges lernen bezüglich Gastfreundschaft. Unsere Suite war seh geräumig und hatte alles was wir uns wünschten, ruhig, geräumig, schnelles Internet, Badeartikel und Kaffee/Tee Service und vieles mehr. Das Restaurant bat ein sehr reichhaltiges FrüstücksBuffet und es wurden auch Würstel, Omletten und andere Warme Speisen Frisch zubereitet! Das Abendessen in unserem Fall war im Angebot mit drin und es hat neben dem Salatbuffet, Käsebuffet, Kaltspeisenbuffet und Dessertbuffet, immer noch eine, Vorspeise, Hauptspeise (nach Wahl) dabei um das ganze abzurunden. Somit hatte man die wahl bis ab zu Sieben Gängen und kann sehr lange Schlemmen. Auch beeindruckend ist die Weinkarte welche sich sehen lassen kann. Neben vielen sehr guten einheimischen Weinen gab es ein sehr gut ausgewähltes Angebot an internationalen Weinen. Das Hotel bietet sehr viel Raum und Platz wo man sich entspannen kann. Die Runde Bar in mitten des hotels ist echt cool und ladet zum verweilen ein. Das Absolute highlight ist sicherlich das Wellness Angebot welches wir jedoch nicht besucht haben da es für uns sehr viel den ganzen Tag ausserhalb zu unternehmen gab(können wir daher nicht detailliert bewerten).
The hotel is placed in a very good position in Valle Aurina, quite close to beautiful sky and promenade areas. Public transportation is very efficient.
The hotel has very comfortable rooms and common spaces, with a beautiful garden, outdoor pool and indoor SPA facilities.
The food is excellent, very taste and beautifully presented.
Everything was fantastic. The location, the Hotel, the staff, everything was really great. 5 star hotel with 5 star service. Beautiful rooms, amazing spa area with outdoor hot tub and pool, indoor pool with fabulous separate salt spa. Sauna, multiple steam baths. Food was truly spectacular, the chef Andreas and his team are very capable. Great choice of wines. Our waiter - Alex was knowledgable, helpful and offered just the right amount of involvement to our eveing dinner. After our daily Skiing, the afternoon tea of local cakes and preserves were amazing. A Great place, with great people, do not hesitate for 1 minute. Its a great hotel and lovely skiing area away from the bigger resorts. Thank you Colin for making our stay a really great one!