We appreciate your business

Thanks for taking the time to drop a review Peter

Hi Chuck and LeAnn. Thank you for your kind words. Hoping to see you again soon.

Thank you!

Thanks Mitchell

We’re happy to see your review here Heidi. It will help us improve our services and provide a better experience to you again. It was great to have you In Schuyler. Hope to see you back here again..

Thanks

Thanks

Thank you for your kind words. Hoping to see you again soon.

We appreciate the comments and have handeled the housekeeping issue.. i sent this right when we got it and tried to call you but it got rejected. I am looking into this as we speak

Hi Ace. Thank you for your kind words. Hoping to see you again soon.

Hello David. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points. We DO in fact have toilet paper and the new employee that could't find has been counsled and reprimanded about not being able to get what you needed, and the concerned department has been notified about the same.

Hi Thank you for your kind words. Hoping to see you again soon.

Hi Nancy. Thank you for the review. Hoping to see you again soon.

Hi Tressa. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Schuyler Cobblestone Inn and Suites. We’d be happy to serve you again with the same awesomeness next time you visit Schuyler.

thanks for the review

Sorry for the misunderstanding. On the Registration form that you filled out you signed acknowledgment of our 50 deposit that goes on rooms when checked in but then removed at checkout. Your credit card was charged 120.00. My apologies about the phone our Front desk agent was helping another guest. The next time you visit please let us know when you make the reservation or at check-in that you prefer the first floor and we can make that happen. We want only the best stays for our guests and appreciate the feedback..

Thanks

We are so sorry this happened. No one's fault but our own as someone had been checked into that room for less than 5 min when they came back down and said they needed 2 beds.. the front desk assuming that it had been less than 5 min thought they had walked in and walked out. This room should of checked prior to your entry. We do apologize.

Thanks so much!

We appreciate your business and glad you had a good stay. We hope yo see you again soon

Thanks Sheryl!! Hope to see you again Soon!! Happy Summer

Thank you !! I look forward to working with you in the future

Thanks so much!!

Thanks for staying with us!! We appreciate it!!

Thanks!

not sure exactly what you mean by this.. i will contact you personally:)

Thanks!!

Thank you Jay! I hope you had a great golf game!!

Thank you Janet!! We hope to see you again soon

Thanks

Thanks for staying with us!!

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Thank You !!

We do sincerely apologize for the room not being ready at arrival although I do believe we had it ready within 30 minutes. I can ASSURE you that once it was clean everything was new sheets and towels. Our breakfast i also can assure you is fresh every morning and due to the safety of our guests we have it individually prepared. We are returning to buffet style this week just an fyi this was like that due to covid protocols and our health dept. We try our best to keep everyone safe. and the bread/ bagles are served that way to ensure the person before and after you in the breakfast line have not had them touched or dried out:) that is not covid protocols that is just good food safety for our guests. No we do not have an elevator due to only having 2 floors but as it says on our website we are more than happy to help you with your luggage. Again I do apologize for your room not being ready as soon as you arrived but i do feel as we rectified it as soon as possible. And do hope you change your mind about staying with us again. As you can see we have WAY more positive reviews than negative. I Hope You have a SUPER day..

Thank you!! We hope to see you again!!!

Wonderful News!! We are looking forward to your return..

Thank you So much!! We are happy to have served you

Thank you! We Hope you stop to see us again!

Happy you enjoyed your stay!

Thanks So Much!!

Thank you !!

We are sorry you feel that way. We let people know at time of reservation made and checkin about our new covid policies at this moment. We were not doing stayover service but are more than happy to get anything you may need. Guest safety Contactless check-out is available Shield between guests and staff in main contact areas Staff wears personal protective equipment Guests are provided with free hand sanitizer Each guestroom is kept vacant for a minimum of 24 hours between guest stays. Social distancing measures are in place Individually wrapped food options available: Breakfast. Please let me know what else we could of done for you..

Thank you!!