"After the 3rd party booking app messed up our reservation, the hotel staff were extremely helpful and reassuring. They cleared up the issue and provided further information to ensure we would not be taken advantage of further. Every staff member from bartender to bell hop was courteous and helpful. Every member of staff we encountered were exceptional. The food however, left much to be desired and the cleanliness was fine but not comforting eg. dust and grime in corners, dirty cutlery, and the...
"After the 3rd party booking app messed up our reservation, the hotel staff were extremely helpful and reassuring. They cleared up the issue and provided further information to ensure we would not be taken advantage of further. Every staff member from bartender to bell hop was courteous and helpful. Every member of staff we encountered were exceptional. The food however, left much to be desired and the cleanliness was fine but not comforting eg. dust and grime in corners, dirty cutlery, and the...
Kazi-Rashad