โรงแรมและที่พักในแซตลีย์

"The lady who checked in was so lovely, even took us to our room. Every member of staff asks if you need help finding anything and direct you to were you need to be. Rooms were clean and comfortable. Breakfast included in the room stay was 10/10."

"We spent the night for a firework display night, the fireworks were a let down, but the hotel, staff and restaurant all made up for it."

"This was a very old historical building in as good of a shape as it could be. Some uneven floors and a lot of steps to get to your room. It was small and quiet charming. The staff was pleasant and helpful. A bus stop was right out the side. Very pleasant. The bed was nice, no air conditioning, but it was fairly cool when we went in August, 2026. They had a fan. We are from Florida so the low 70's was a joy for us for August."

"Good size bedroom, excellent breakfast, great staff"

"Diddn't use parking or spa but hotel was very convenient for the city centre. Dining room a bit cold. Excellent choice at breakfast and evening meals tasty."

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"Room was clean but very cold couldn’t get the underfloor heating to work Breakfast was disappointing plate was oily eggs were overcooked beans were cold as if the were straight out of the tin as was the mushroom and tomato sausages ,bacon ,black pudding and hash brown were lukewarm and didn’t come with toast or fried bread"

"Clean, friendly staff, easy access location"

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"The staff were very welcoming and helpful on arrival. The room was comfortable, clean and we slept very well. The spa was nice to relax in and worth paying the extra £20 per person for as you could use it all day. Breakfast was freshly cooked and they had gluten free toast ands croissants and the restaurant food was delicious with a good choice of gluten free options."

"First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

"A slightly dated and tired hotel. Rooms were spacious and bar staff helpful."