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Sheraton Sao Paulo WTC Hotel

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Luxury
5.0 star property
8.6

Excellent

Modern elegance in vibrant Sao Paulo

Lively surroundings complement the Sheraton Sao Paulo WTC Hotel's modern design and fantastic room views. Enjoy excellent room service and a vibrant New Year's Eve celebration, all within a location brimming with dining options.

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿8,023
฿8,524 total
includes taxes & fees
30 May - 31 May
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About this property

Sheraton Sao Paulo WTC Hotel

  • Luxury hotel near Ibirapuera Park
  • Located close to MorumBIS and Transamerica Expo Center, Sheraton Sao Paulo WTC Hotel provides a swim-up bar, a poolside bar and a corner/local shop. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, DOK, offers breakfast, lunch, dinner, light fare and happy hour. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a shopping centre on-site and a coffee shop/cafe.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers and a swim-up bar
    • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
    • Express check-out, express check-in and a front desk safe
    • Laundry services, meeting rooms and wedding services
  • Room features
  • All 297 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and hairdryers
    • 32-inch LCD TVs with cable channels
    • Free infant beds, limited housekeeping and desks

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 6 2026 to May 6 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 350 per pet (varies based on length of stay), plus a one-off cleaning fee of BRL 350

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 18 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for BRL 400.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately BRL 109 per person
  • Valet parking fee: BRL 73.50 per day
  • Pet fee: BRL 350 per pet (varies based on length of stay) plus a one-off BRL350 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed pet cleaning fee applies per pet, per stay.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Sao Paulo WTC Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 6:00 PM. The swimming pool will be unavailable from May 6 2026 until May 6 2026 (dates subject to change).

How much does it cost to stay at Sheraton Sao Paulo WTC Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sheraton Sao Paulo WTC Hotel on 30 May 2026 start from ฿8,023, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Sao Paulo WTC Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of BRL 350 per pet, per stay. A cleaning fee of BRL 350 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Sao Paulo WTC Hotel?

Valet parking is available for BRL 73.50 per day.

What time is check-in at Sheraton Sao Paulo WTC Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sheraton Sao Paulo WTC Hotel?

Checkout is at noon.

Where is Sheraton Sao Paulo WTC Hotel located?

Located in Itaim Bibi, this luxury hotel is 3 mi (4.8 km) from Ibirapuera Park, and within 6 mi (10 km) of MorumBIS and Transamerica Expo Center. São Paulo Museum of Art and Municipal Theatre of São Paulo are also within 9 mi (15 km). Campo Belo Station is 28 minutes by foot and Sao Paulo Berrini Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 479 out of 876 reviews
Rating 8 - Good. 231 out of 876 reviews
Rating 6 - Okay. 90 out of 876 reviews
Rating 4 - Poor. 50 out of 876 reviews
Rating 2 - Terrible. 26 out of 876 reviews

Reviews

Verified

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People very nice. Food excellent. Nice neiborghood
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

MARCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel with great Staff!

Great Hotel with a good New Year's Eve celebration. Friendly staff, and very considerable to us.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Nei Eduardo Penna da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

WEHNER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is so good
Stayed 9 nights in Nov 2023
Verified

8/10 Good

Ricardo Eboli

Liked: Cleanliness, amenities
Great place.
Verified

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and clean place
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I cannot say enough good things about this hotel. The staff are just beyond amazing and there are a ton of food options in the immediate area. The room was great with a fantastic view. I will be staying here again on my next trip and I recommend it to everyone.
Stayed 8 nights in Jul 2023
Verified

10/10 Excellent

Zuo Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough space, and convenience dinner. Excellent room services. But check out processing too slow.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

JURANDIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

ROMULO

Disliked: Cleanliness, amenities
Ok
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Renato Hebert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

ok

.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Low quality

Low quality / price ratio. Better hotels available in the aera for the same price.
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good property, but I didn't have the opportunity to use my Silver Marriott status, just because I used Expedia to book. room was too small.
Stayed 5 nights in Mar 2023
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient. I did not like the fact that the hotel hosts events with loud music and bright lights until late hours. My room was on the second floor facing the pool and the hotel had an event until late hours on a Tuesday night. I was not able to sleep because of loud music and bright lights until 3am.
Stayed 3 nights in Dec 2022
Verified

4/10 Poor

Erhard

Disliked: Staff & service, amenities, property conditions & facilities
Very small room BF not good and expensive!
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service
The hotel itself is in awesome conditions, btu the room they povided me, was obviously a modified corner with a very poorly conditioned shower and bathroom. There were several things that seemd like homemade mods like the curtain railing, the shower and bathroom doors. But the rest of the hotel is awesome, and I assume the rest of the non-corner rooms should be great too.
Stayed 3 nights in May 2023
Verified

6/10 Okay

Pablo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My main complaint is about the room. I disliked the room. In particular, the bathroom. The bathtub drain was clogged by hair, so taking a shower was disgusting. The accessories are worn out and in need of a renovation. The bathtub is very high above the ground, so you almost require a step stool to enter the tub. The toilet seat is small, it seemed like a toilet for toddlers and not adults. The desk chair is uncomfortable, even after a few minutes of use. The Wi-Fi connection is free, but the speed is awful, and the signal drops constantly. Not a hotel for business travelers. The lobby restaurant has a good buffet for breakfast and the staff were friendly and helpful. The check-in process was fast.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom
Stayed 1 night in May 2026
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
Quarto
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Mara

Disliked: Cleanliness, staff & service, amenities
Recepção nada cordial , ar condicionado não funcionava, nos colocaram em 1 quarto todo projetado para deficiente físico sem nos avisarem! Não tinha box e sim cortina e a pia era da altura de nosso joelho .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luiz H

Serviço e conforto excelentes!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sirak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shampoo e sabonete muito oleoso e silicone poderia ter uma qualidade melhor, o pendura dor de toalha muito baixo e minha esposa bateu a cabeça quando foi colocar papel no lixo
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rubens Sadao

Liked: Cleanliness, staff & service, amenities
Quarto impecável e super confortável. O atendimento digno de um hotel desta classificação.
Stayed 1 night in Dec 2025