In Jardim Rincao, Ibis Aruja offers a peaceful setting with beautiful gardens and contemporary amenities. Travelers can relax outdoors or borrow bikes to discover the neighborhood, all while enjoying free WiFi and practical services like dry cleaning.
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Important information
Optional extras
Valet parking fee: BRL 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Frequently asked questions
How much is parking at Ibis Aruja?
Valet parking is available for BRL 20 per day.
How much does it cost to stay at Ibis Aruja?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at Ibis Aruja on 25 May 2026 start from ฿1,810, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Ibis Aruja?
Check-in begins at 3:00 PM. After-hours check-in is not available.
What time is check-out at Ibis Aruja?
Checkout is at noon.
Where is Ibis Aruja located?
Situated in Aruja, this hotel is 1.1 mi (1.8 km) from Hospital e Maternidade Ipiranga Arujá and within 9 miles (15 km) of Morro do Cruzeiro and Bonsucesso Shopping Mall. Mario do Canto Nature Park and Itaquaquecetuba Municipal Museum are also within 9 miles (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Service was a little stiff upin arrival and we were charged twice for our drinks. Issue was easily resolved in the morning tho. Room was well decorated and bed was comfortable. Breakfast was excellent.Would return if needed.
Loved the hotel in general. The bathroom situation needs to get fixed though. The water from the shower doesn’t drain properly. It’s definitely a hotel for one night, before or after traveling. Nothing more. The setup is also very modern, i liked that a lot. The staff is very young and seem inexperienced. They weren’t as accommodating. Also, organizing an airport shuttle would be great.
My stay was a birthday gift I got from a client with whom I've worked for several years. We have grown to share many personal stories, so my client knew I was having trouble sleeping because of noise in my area.
So the stay was a gift for me so I could have a better night sleep.
However, there was constant noise coming from other rooms. I fell asleep only after 00:30, then I woke up at 4:30 a.m. to the sound of doors being constantly slammed.
My alarm was set to 7:30 a.m., so I spent 3 hours trying to get some rest, unsuccessfully. I didn't call the reception to complain because I didn't want to go through the trouble of packing all my belongings and changing rooms!
In the morning, I was feeling terrible and exhausted.
At check-out, I explained my situation at the reception desk, but the two receptionists who were there, at a time when the reception was empty with no other guests, they told me there was nothing they could do.
They just gave me the hotel's card and said I should call later.
I asked if I could speak to the manager, but they said THERE WAS NO MANAGER ON SATURDAYS!
Allegedly, the hotel has no manager on weekends!
This is unimaginable!
I was courteous all the time, and just tried to speak to someone responsible for the hotel and for the guests' well-being, but there was just no one to help me.
So, I had a bad experience, which was supposed to be my birthday present, and the staff aren't willing to listen.
Jefferson
Stayed 1 night in Dec 2023
Verified
4/10 Poor
Marcelo
4 Feb 2026
Disliked: Staff & service
Demora no atendimento no check in e péssimo atendimento no café da manhã. Não havia profissionais para atender e fazer a reposição dos itens que estavam em falta. Coisas básicas como pão, ovo e café. Inadmissível
Marcelo
Stayed 1 night in Jan 2026
Verified
8/10 Good
Lorrine
1 Feb 2026
Liked: Staff & service
Atendimento excelente da equipe da recepção e do café.
Mas, pela segunda vez, a limpeza do banheiro deixou a desejar. Fundo do vaso sanitário sujo e cabelos de outras pessoas no box.
Lorrine
Stayed 1 night in Jan 2026
Verified
8/10 Good
Wilson R
20 Jan 2026
Liked: Cleanliness, staff & service, amenities
Excelente hotel porém dei azar com a cama de casal que o colchão estava mais fundo do meu lado.
Wilson R
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Marcelo
19 Jan 2026
Liked: Cleanliness, staff & service, amenities
Muito bom para o padrão Ibis! Restaurante do hotel muito bom tb!
Marcelo
Stayed 1 night in Nov 2025
Verified
8/10 Good
Gilda
8 Jan 2026
Liked: Cleanliness, staff & service, amenities
Para um hotel padrão é tudo bom. Atendimento ótimo, café da manhã bom, mas gostaria de destacar a pior coisa que vejo no Ibis: As toalhas que são tão pequenas e ralas que mais parecem um guardanapo.
No check in quarto limpo, porém bancada suja banheiro em condições razoável
Daniela
Stayed 3 nights in Nov 2025
Verified
6/10 Okay
Neicy
23 Nov 2025
Liked: Cleanliness, staff & service, amenities
Quarto ok, equipe de recepção ótima porém, serviço de refeição(jantar) muito demorado, percebi falta de funcionários para elaborar os pratos.
Neicy
Stayed 4 nights in Nov 2025
Verified
4/10 Poor
Roberto
23 Nov 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
No quarto só o chuveiro merece destaque positivo. A cama não tem lençol de cobrir; o quarto é ofensivamente pequeno para dois solteiros; o frigobar não abre sem que se arraste a cama; o lavatório deveria estar dentro do banheiro; o espelho em frente do lavatório tem iluminação apenas de um lado; o café da manhã teve todos os componentes somente na manhã do nosso checkout, nos outros dias sempre estava faltando coisas e a reposição sempre demorada.