"The property is excellent for families with kids. Spacious room, excellent service and great food! You can find kids friendly facilities everywhere. Moreover, Butler Service is awesome. The butler provides prompt responses, demonstrates high efficiency, and is always willing to fulfill requests. An exceptional service experience!"
"I would like to appreciate Frances for making our stay very enjoyable. She helped us from the time we checked in, to the point of departure.
Being our first time in China; she guided us extremely well. We will definitely stay at this hotel again "
"The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean."
"There are no pans or utensils to cook in the room. There were no glasses or wine glasses, the kitchen is just for decoration. There is no washer and dryer in the room as stated in the room description. Had a huge building right in front of the room, so close that I needed to use the blinders all the time. "
"Hotel has a great location in Sanya, not far away from downtown and excellent view in the room. Got an upgrade when I check in. High season it is really expensive but we got a very good price this time. Must live here next time "
