Very nice experience. Customer service was extraordinary with Levio and Emi - some of the best I’ve ever experienced. We stayed in the family suite and it was very fine. View was quite good from the top but definitely not the classic caldera landscape that people pay top dollar to have. Close to town was very nice as well.
The place was super nice in general, have an amazing view and helpful stuff. Breakfast was not served in the room as advertised, but the stuff in the cafe was really nice and welcoming. Maybe its due to the season, we travelled in may and the pool had a lot of insects in it.
The property was outstanding and the host family were fabulous. If you are looking for a property with an outstanding view and wonderful people this is the place.
เข้าพัก 2 คืน, มิถุนายน 2023
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Fredy
27 ต.ค. 2025
ชื่นชอบ: ความสะอาด
Nice area, walkable, restaurants within walking distance. Receptionist friendly and helped with directions to the shopping areas. Room was ready before scheduled time to check in and clean
I really enjoyed my stay in this property. It was clean and with everything you need. The best part is the location, amazing views and in the middle of everything. The owners were very nice and the breakfast was great, served in their cafe restaurant overlooking the caldera. I highly recommend this place
Absolutely amazing stay in Santorini! The property was stunning with breathtaking views of the caldera — even better than the photos. The space was clean, beautifully decorated, and had everything we needed. The host was incredibly helpful and friendly, providing great local recommendations and making sure our stay was perfect. The location was ideal for exploring the island but also quiet enough to relax. Highly recommend this place to anyone visiting Santorini — a truly unforgettable experience!
For starters, after the first cleaning my razor, hair comb and pumice stone were missing from the room. I sent a message and never got a response. The room was okay. I guess some would call it clean but there is much room for improvement. The bathroom shower had a lot of residue on the shower head and there was mold on the grout. The windows were all foggy and definitely needed to be cleaned. The pool was dirty and even after asking for it to get cleaned, it didn’t get cleaned. The bed was very uncomfortable. Reception was never there. The only thing saving it from being a one star was the view, location and the nice gentleman that served breakfast every morning.
Alex welcomed us, as we awaited for the check in time, on the great terrace with a breathtaking view of the Caldera and a jacuzzi. Not bad at all.
The location is great: Firostefani is just a few meters from Fira's center (and as busy as). The staff was very kind, the breakfast delicious (with Greek yogurt with fruits), and the terrace view was as good as any Oia view. There is a free parking very close, we're the famous picture of the blue dome can be made. Our room was big with a view to the sea and to the jacuzzi, a kitchenette, sofa and an extra single bed. The only cons, that we mentioned to them on the checkout, was the shower: the shower didn't have a holder, so we had to hold it in hand while showering (not comfortable), and as the curtain was short, the bathroom was all flooded. And the wi-fi was also very weak (they said the were facing technical issues). They said they were going to wrk on that improvements and we definitely recommend the hotel and would come back.
Despina the attendant at the front desk was wonderful- we arrived late and she was there to great us at 1 am.
Wonderful employee at the breakfast as well .
เข้าพัก 4 คืน, กันยายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Lilliam
18 พ.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Puedes ver sunset muy hermoso! Lo recomiendo solo para dormir.
Breakfast was two eggs and old crunchy bread. It took 20 min for them to ask us if we wanted breakfast because they were prioritizing customers paying in the cafe. wont return here. The reception clerk was nice and the property was situated in a nice area but that’s about it. The room was fine and clean too