The way our checkout was handled was extremely upsetting and completely ruined the end of our stay.
I could not find one of my dresses while packing to leave. I searched everywhere and contacted the property because the only person who had entered the room was housekeeping. Instead of calmly helping me, I was spoken to in a very rude and dismissive manner. The housekeeper continued cleaning and showed very little interest in helping.
Eventually, another staff member came and searched properly. She found my dress extremely high up on the corner of the wardrobe, in a place where I would never normally put clothes and which was visibly dusty.
What happened afterwards was even more uncomfortable. Rather than apologizing or simply explaining the situation, one of the men threw my dress towards me while yelling in Greek. I could not understand what he was saying, but the behaviour was completely inappropriate.
We also had an uncomfortable privacy issue during the stay when a man entered our private balcony/terrace area from the swimming-pool side without us expecting anyone. We had just woken up and suddenly noticed someone there.
I am not claiming that anyone stole my dress — I am explaining what happened and how the staff handled the situation. The lack of professionalism, communication and basic courtesy left me extremely stressed.
Excellent clean, fresh and spacious apartment. Comfortable bed, great shower and a kitchen with everything you need.
Valery Suites are located just a 10-15min walk outside of Fira with excellent views of the east of the island. Would definitely consider staying again.
We had a wonderful stay at Valery suites! The personal is very friendly and helpful in all matters. The suite was clean and perfect for us!
We can fully recommend the stay there.
My wife & I have had a great trip in Santorini, it wouldn't be the same without staying at Valery Suite, which is spacious, well equipped, with modern interior design. The outdoor jecuzzi is a big plus too :)
Ce séjour et cet hôtel avec cette chambre incluant une piscine privatisée était juste parfait
Le personnel s’est montré très chaleureux et accueillant afin de répondre à l’ensemble de nos demandes
Merci pour ce séjour
The property was about a 15 minute walk to Fira. Nice and quiet location, far from crowds. Great hospitality, a lot of amenities in the room, very clean and new!
We had a nice private pool in our room, perfect to relax!
waren bereits das 2. Mal in den Valery Suites. Wunderschön und ruhig gelegen, trotzdem zu fuss nur 15 min nach Fira. Perfekt zum Relaxen. Sehr sauber und gepflegt, toller Pool. Reinigungskräfte, Manager und Eigentümer super freundlich und hilfsbereit.
J’ai bien fait de ne pas suivre les propos haineux de certains commentaires tout était parfait du service de Christina Marina et le monsieur qui fais les piscines tout était parfait cadre vraiment idyllique (10/10) c est pas la vue carte postale (Fira) mais ça ne change rien au charme de la suite très luxueuse avec une jolie vue mer et une partie du sommet de Fira (suite pour 4)
La vis à vis cependant et un peu à revoir mais sinon top
Loved the decor, having hot tub was so nice! Property manager (Athena) was great at communicating with us! She accommodated our early check-in and arranged airport/ferry transfers for us. Location is a little far from the Fira (15-20 min walk) but you feel safe walking through the neighborhood at night
Property is so nice and my family and I enjoyed so much our time there. It is in a very good position just five minutes from Thira and ten minutes from the beach of Kamari. It offers everything you need to enjoy our stay. It is very clean and the maid is very gentle. The manager is also very friendly and helpful. The villas are quite new and the landscape from the terrace and the private pool is incredible. Beautiful
We enjoyed our stay at Valery Suites. The two bed suite was very nice and comfortable. Unfortunately, it was windy and not warm enough to use the private pool. It is located slightly out of Fira so a car was needed to get around. I hired a car for the 6 days and conveniently there is a private car park for the suites.
Appartement identique aux photos, précisez si vous souhaitez la suite avec la piscine. Très agréables séjour, tous très serviables. Femme de ménage très gentille également. Rien à dire
We stayed here for a week and wow! If I ever make it back to Santorini, this will be my first choice. The hospitality, location and the cleanliness, all great. If you’re not use to walking more than 10 minutes and uphill than Fira will seem far, we rented a car( which I recommend to get around the island) and it was a quick drive. We had the heated pool, it was warm, yes but if you’re wanting it super hot, book the hot tub room. Also the ocean view was amazing and was lovely to wake up to every morning! Thank you again!