The City Inn Hotel & Casino

Property class: 3

Choose dates to view prices

A casino, a nightclub and a terrace are just a few of the amenities provided at The City Inn Hotel & Casino. The on-site international cuisine restaurant, Sol y Luna, serves breakfast. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

A hotel room with two beds, a nightstand, a lamp, and a wall-mounted air conditioner.

Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A hotel room with a bed, a yellow armchair, two bedside tables with lamps, a painting on the wall, and an air conditioning unit.

Junior Suite

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, bedside table, lamp, and a chair.

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Santo Domingo Este is home to The City Inn Hotel & Casino. Travellers who have shopping on the agenda can visit Sambil Santo Domingo and Blue Mall. Centro Cultural Narciso González and Amber World Museum are also worth visiting. Visit our Santo Domingo Este travel guide
Map
Carretera Mella KM 8 1/2, Santo Domingo Este, Santo Domingo, 10210

What's nearby

  • A cobblestone street lined with historic buildings, a statue, and ornate street lamps.
    Calle El Conde
    9 min drive - 9.2 km
  • A coastal cityscape with a beach, palm trees, and high-rise buildings.
    Malecon
    10 min drive - 10.4 km
  • A beach with palm trees, thatched umbrellas, and beach chairs.
    Boca Chica Beach
    29 min drive - 34.2 km
  • Megacentro Mall
    2 min drive - 2.1 km
  • Blue Mall
    16 min drive - 15.0 km

Getting around

  • Ramon Caceres Station
    7 min drive
  • Santo Domingo (SDQ-Las Americas Intl.)
    32 min drive

Restaurants

  • Mcdonald’s
    3 min drive
  • Pollo Rico Don Jose
    4 min drive
  • El Encuentro
    3 min drive
  • Palacio Royal
    7 min walk
  • Punch Bar and Grill
    5 min walk

About this property

The City Inn Hotel & Casino

  • Hotel near Malecon
  • A casino, a nightclub and a terrace are just a few of the amenities provided at The City Inn Hotel & Casino. The on-site international cuisine restaurant, Sol y Luna, serves breakfast. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking
    • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
    • ATM/banking services, a lift and wedding services
  • Room features
  • All 50 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as bathrobes and minibars.
  • Extra amenities include:
    • Bathrooms with designer toiletries and shower/bath combinations
    • 32-inch TVs with premium channels
    • Daily housekeeping and desks

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Frequently asked questions

Does The City Inn Hotel & Casino have a pool?

Yes, this property has an outdoor pool.

Is The City Inn Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at The City Inn Hotel & Casino?

Self-parking is free at this property.

What time is check-in at The City Inn Hotel & Casino?

Check-in start time: 3 PM; check-in end time: 10:00 PM.

What time is check-out at The City Inn Hotel & Casino?

Checkout is at 1 PM.

Does The City Inn Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is The City Inn Hotel & Casino located?

Situated in Santo Domingo Este, this hotel is 1.2 mi (1.9 km) from Megacentro Mall and within 3 miles (5 km) of El Obelisco and Coral Mall. Carribbean Cinemas Coral Mall and Assembly Hall of Jehovah's Witnesses are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The City Inn Hotel & Casino Reviews

7.6

Good

7.6

Cleanliness

6.8

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 31 out of 82 reviews
Rating 8 - Good. 22 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 9 out of 82 reviews
Rating 2 - Terrible. 8 out of 82 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
el bano muy viejo del labamanos los primeros 5 dias salieron muchos mimes ducha vieja y rota y no es lo que yo esperaba por ese precio osea el precio es mucho para lo que ellos brindan
Stayed 11 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excellent services, and a wonderful costumer services.
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
This is very outdated. I would not stay here as a single woman. Thank goodness i was with 4 other people. The halls are dark and outdated which reminded me of "the shining". I was scared an apparition was going to show up. There was an abandoned sauna and jacuzzi room with no working lights. Then we went to check out the pool. It was Green. The room was a good size, however, the blankets had holes in them. The chair in the room also had the yellow stuffing coming out of its seams. Im happy we only stayed for 1 night because we didn't want to be too far from the airport. The staff was nice but there was only 2 working staff members per shift who also worked in the restaurant so the front desk was often without staff. This place is fine for a cheap night if all else isn't available. It has a lot of potential to be a decent hotel but its not very well taken care of.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
This time I didn’t like how I payed for two nights and me and my son got drunk. And he stayed in my car drunk. And the security guard said he was going to shot my son because he was robbing my car. They also locked him up. The room wasn’t clean no hot water. The reg. Smell nasty and it smell like cigarettes. The only good thing was the AC .
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old carpet has a smell the furnitures are old. The price is too much for the property
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Nasa es horrible pero los empleados fueron amable
Stayed 6 nights in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Non prendono euri. Sdraio piscina tutte rotte. Non c’era discoteca e casino. Moquette e bagno sporche. Colazione indefinibile. Bottiglie acqua solo calde. Nel bagno non veniva acqua calda. Non è una lamentela personale ma solo per aggiornarvi. Un saluto. Piero Vicquéry
Stayed 7 nights in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service

4 stars out of ten

All I have to say about this places the front desk is very friendly. But this place needs some serious shampooing of the rugs and cleanest they have to do a better job.. if you just passing through and you have no other place to go I guess you could give it a try. I would not recommend this place to anyone thinking of going with kids no no no no.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly thanks at all personal this hotel
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Bien Gracias No quejas Limpio y en orden todo
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just only a little music at the bar till late but everything was great
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, prompt, courteous staff. Although currently under construction, there was no distress to my stay.
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My home away from home

This is my third time staying here and it always gets better. I love the breakfast and the restaraunt theirs also a club.Location is close to everywhere we needed to be.
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. There is parking garage to park which is outstanding. Security is there round the clock. Inside check in was smooth and quick. room was nice. Only issue I had was the hand held shower holder was broken so you had to hold the shower plus when I was checking out I was called back about two missing towels. I told the front desk I had four towels when I arrived and turned them in only to get two towels back. The maids need to keep count on towels because if I had left they would have charged me for the towels when it was the maids fault. My only two gripes still doesn't take away from the hotel. I would stay here again. Also, the music is bumping until 6 in the morning. It didn't bother me though.
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

Great place

These staff members are so very kind I will not stay anywhwre else.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Great place

Amazing hotel they always deliver
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel

I will only stay here. The staff is like family
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel

I always enjoy staying here. The staff is like family. I wont stay anwhere else.
Stayed 4 nights in Sep 2018
Verified review

8/10 Good

The casino staff not too friendly and most of the machine do not eork
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion q recibimos al entrar.Nos brindar un jugo,nos llevan las maletas a la habitacion,nos llamar un taxi, bueno muy amable todos.
Stayed 1 night in Jul 2018
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was bad and is getting worse. Has not been updated and everything is getting old and out of service. We had to change rooms three time, just to be able to get hot water in the shower.
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 8 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
I had a great time. Especially in the Casino. The receptionist were very friendly and they spoke English. Everything was ok except for the environment. Scary. I stayed in the Hotel except to walk across the street to get some food. One thing. The Restaurant doesn't stay open long enough
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and clean but there is no activities in there
Stayed 7 nights in Apr 2018
Verified review

10/10 Excellent

Liked: Staff & service
It was a nice stay . The hotel staffs are very friendly even though they don’t speak English. And the hotel is very safe because of the security system that putting in place .
Stayed 3 nights in Mar 2018