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Aparthotel

El Marqués Palace by Intercorp Hotel Group

4.0 star property

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El Marqués Palace by Intercorp Hotel Group is an upscale urban sanctuary with a peaceful garden and outdoor pool. Guests love the sun-filled terrace for unwinding, the café for coffee breaks, and the playground for family fun. Visitors consistently praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • Breakfast available

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Apartment, 1 Bedroom, Sea View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom, Sea View

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms, Garden View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms, Sea View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 3 Bedrooms, Terrace, Sea View

Standard Apartment, 3 Bedrooms, Terrace, Sea View | Living room | 32-inch LED TV with satellite channels, TV

Standard Apartment, 3 Bedrooms, Terrace, Sea View

  • Sea view
  • 125 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom, Garden View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom, Garden View

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

Standard Apartment, 2 Bedrooms, Accessible, Ground Floor | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Standard Apartment, 2 Bedrooms, Accessible, Ground Floor

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 3 Bedrooms, Terrace, Sea View

Deluxe Suite, 3 Bedrooms, Terrace, Sea View | Living area | 32-inch LED TV with satellite channels, TV

Deluxe Suite, 3 Bedrooms, Terrace, Sea View

  • Sea view
  • 125 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi
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About the area

Santiago del Teide is home to El Marqués Palace by Intercorp Hotel Group. The area's natural beauty can be seen at Tenerife Beaches and El Duque Beach. Travelling with kids? Consider Ocean Explorer and Centro Cultural Alcalá. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with mountain biking and mountain climbing. Visit our Santiago del Teide travel guide
View more Aparthotels in Santiago del Teide
Map
C/ Las Rosas, S/N, Santiago del Teide, Santa Cruz de Tenerife, 38683

What's nearby

  • 0_120695488
    Tenerife Beaches
    9 min walk - 0.8 km
  • Oasis Los Gigantes Public Pool
    10 min walk - 0.9 km
  • Los Gigantes Marina
    12 min walk - 1.0 km
  • Los Gigantes Beach
    12 min walk - 1.0 km
  • Arena Beach
    17 min walk - 1.5 km

Getting around

  • Tenerife (TFS-Tenerife South)
    40 min drive

Restaurants

  • B-Yard
    3 min walk
  • Cafe Sport Bar Torreon
    7 min walk
  • Pastelería El Paseo
    4 min walk
  • Macaronesia
    2 min walk
  • Buen Gusto Cocina Mediterranea
    7 min walk

About this property

El Marqués Palace by Intercorp Hotel Group

  • Upscale family-friendly aparthotel near Tenerife Beaches
  • At El Marqués Palace by Intercorp Hotel Group, you can look forward to a terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with a playground and car hire on-site.
  • Additional perks include:
    • An outdoor pool and a children's pool
    • Continental breakfast (surcharge), self-parking (surcharge) and access to a nearby health club
    • A 24-hour front desk, luggage storage and tour/ticket information
    • A billiards/pool table, concierge services and a vending machine
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 63 rooms have comforts such as furnished balconies and air conditioning, as well as perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 32-inch LED TVs with satellite channels
    • Kitchens, full-sized fridge/freezers and microwaves

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Property amenities

Pool/Spa

  • Heated pool
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Car hire
  • Car recommended
  • Covered parking on site (EUR 30 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Daily continental breakfast available 8:30 AM to 11 AM for a fee: EUR 10.50 for adults and EUR 10.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 32-inch LED TV with satellite channels
  • Stereo

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Billiards/pool table
  • Children's pool
  • Heated pool
  • Table tennis
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 4 floors
  • 63 units
  • Access via exterior corridors
  • Colonial architecture
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10.50 for adults and from EUR 10.50 for children
  • Covered self-parking fee: EUR 30 per week
  • In-room safe fee: EUR 18 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Frequently asked questions

Does El Marqués Palace by Intercorp Hotel Group have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool types include heated pools.

Is El Marqués Palace by Intercorp Hotel Group pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Marqués Palace by Intercorp Hotel Group?

Self-parking is available for EUR 30 per week. Limited spots are available. There is free parking nearby.

What time is check-in at El Marqués Palace by Intercorp Hotel Group?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at El Marqués Palace by Intercorp Hotel Group?

Checkout is at 10 AM.

Where is El Marqués Palace by Intercorp Hotel Group located?

This family-friendly Santiago del Teide aparthotel is within a 15-minute walk of Tenerife Beaches, Ocean Explorer and Playa Chica. Oasis Los Gigantes Public Pool and Los Gigantes Marina are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Marqués Palace by Intercorp Hotel Group Reviews

8.6

Excellent

8.4

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 115 out of 250 reviews
Rating 8 - Good. 95 out of 250 reviews
Rating 6 - Okay. 32 out of 250 reviews
Rating 4 - Poor. 6 out of 250 reviews
Rating 2 - Terrible. 2 out of 250 reviews

Reviews

Verified

8/10 Good

David Robert

Liked: Check-in, communication
Front desk staff very friendly and helpful. Bathroom floor in the main bathroom was dirty, cleaned it ourselves. No bar/snack bar open ,which we were not told about. Last year when we stayed it was open and you couldn't have your own food/drinks, so they need to sort out what the rules are. Pool is heated and good.sun lougers could do with replacing as they are very uncomfortable. Overall a pleasant stay for the price
Stayed 10 nights in May 2026
Verified

10/10 Excellent

Maia

Liked: Cleanliness, check-in, listing accuracy
Amazing location! Literally in front of Lidl. Walking distance to Los Gigantes beach and Natural pool! Staff are amazing! Would recommend!
Stayed 7 nights in May 2026
Verified

8/10 Good

Alexandru

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything is great beside the smell of the garbage bin that was in the kitchen.
Stayed 11 nights in Nov 2025
Verified

10/10 Excellent

Liliia

Liked: Cleanliness, room comfort, communication
The staff working during the day was simply incredible, very grateful. The place is for 4 and a half, very comfortable and beautiful. I recommend staying.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, room comfort, communication
We love these apartments it suits all our needs. We have stayed there twice a year now for many years
Stayed 14 nights in Sep 2025
Verified

10/10 Excellent

Laurent Cédric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bonne réactivité suite à un problème de climatisation, changement d'appartement. Piscine propre et surveillée, suggestions d'activités et gentillesse du personnel. Parfait merci 👍
Stayed 14 nights in Sep 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, property conditions & facilities, communication
Excellent customer service Very friendly staff
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Het complex is goed gelegen, vlakbij twee supermarkten en winkelstraten. Er is veel beweging rondom maar op de site zelf merk je daar niet zo heel veel van. Op wandelafstand van de zee, hou daarbij wel rekening met het hoogteverschil, eigen aan de regio. Tip: reserveer een parkeerplaats in het hotel want de parkeermogelijkheden zijn overal problematisch. Conclusie: een zeer net hotel met vriendelijk en behulpzaam personeel. Goede prijs/kwaliteit en een aanrader.
Stayed 11 nights in Jul 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, communication
All was good
Stayed 8 nights in Jun 2025
Verified

8/10 Good

JOHN

Liked: Cleanliness
Disliked: Amenities
The property is dated and could do with a re vamp due to broken tiles, old baths and dated furniture. You get the room cleaned, new towels and bedding every 2 days
Stayed 11 nights in May 2025
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, room comfort, communication

Elmarques palace

We always stay there twice a year Staff are lovely nothing is no trouble if you need help. Cleaner's come in every other daya d they are very pleasant
Stayed 14 nights in Apr 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, amenities, communication
Very helpful staff, particularly the Reception manageress. Frequent cleaning of apartment. Warm swimming pools.
Stayed 14 nights in Jan 2025
Verified

6/10 Okay

annie

Liked: Cleanliness, communication
Le personnel est très accueillant, à l’écoute, souriant et efficace. Hotel très Vieillot / certains appareils méritent d’être remplacés là machine à laver. Les chaises longues au bord de la piscine sont détériorées ne devraient plus être en service. La piscine en revanche est très propre très bien entretenue. Avec de nouvelles chaises et le personnel du bar de la piscine avenant et souriant le coin piscine serait au top.
Stayed 8 nights in Jan 2025
Verified

8/10 Good

matthieu

Liked: Cleanliness, communication

Séjour central sur l’île

Appartements un peu vieillots et usés mais confortables quand même et fonctionnels avec ce qu’il faut pour être autonomes. Jolie piscine. Balcon agréable vue mer. Lidl juste à côté, parfait pour les courses. Parking facile dans les rues adjacentes.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Camilla

Liked: Communication

Slitet men med charm!

Överlag en väldigt trevlig resa till Los Gigantes. Havsutsikt de sa, och havsutsikt det va! Underbara berg! Jag och maken reste på en egenkomponerad treöningsresa i u valde detta hotell delvis utefter bilderna på deras gym och utegym här på Hotels.com Väl framme visade det sig att de inte ens h a d e gym. Alls. Inte deras bilder alltså! Mycket märkligt. Men det låg ett helt okej större gym i närheten som man kunde träna veckovis på så det löste sig. Slitet hotell, men charmigt! Plus för tvättmaskin! Stängningen lämnade mycket att önska, och det var städning varannan dag. Det blåste in svart vulkansand över balkongen hela tiden, men det är knappast hotellets ”fel”. Läget och utsikten var toppen! Hoppas ni gillar backträning om ni bor i Los Gigantes! Överlag ett helt okej boende med mycket trevlig personal! Gulligt att man fick en flaska vin från hotellet!
Stayed 7 nights in Nov 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, communication

Hyggligt

Slitet men fungerande. Mycket små skavanker här och där. Bra utrymmen (två sovrum och stor altan på bottenvåningen) men hårda/slitna sängar. Mycket musik kvällstid från närliggande barer.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was amazing - had everything you could need for self-catering and a huge balcony with sunbeds and a table and chairs, views were incredible. Would definitely recommend!
Stayed 10 nights in Oct 2024
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Personel serviable et agréable avec la clientéle. Hébergement propre et accueillant. Piscine proche des logements.
Verified

8/10 Good

Bernhard

Liked: Cleanliness, amenities, property conditions & facilities, communication
große Wohnung mit Schlafzimmer, Wohnzimmer mit Ausziehcouch und Küche abgetrennt durch Theke mit reichlich Ablagefläche. großer Kühlschrank mit Gefrierfach, Ceranherd mit Backofen, Mikrowelle, Kaffeemaschine, Wasserkocher, Toaster, Waschmaschine, ... leider keine Spülmaschine Bett zwar nur 160 breit aber gute Matratze großer Balkon mit Esstisch und 4 Stühlen, 2 Liegen Blick aufs Meer über andere Häuser (Luftlinie ca. 300m) und auf Los Gigantes Zimmerservice alle 2 Tage mit Müllentsorgung Lidl 50m neben der Anlage und Super Dino auf der anderen Seite auch 50m freundliche Betreuung an der Rezeption (24h), Mann spricht deutsch Tiefgarage für etwas mehr als 3€ am Tag (sehr zu empfehlen) - wenige Kochutensilien, verbeulte Pfanne wurde aber umgehend mit neuer Bratpfanne umgetauscht - Bad etwas in die Jahre gekommen, Dusche mit Vorhang, aber mit Fenster und ausreichend sauber Fazit: sehr gute Ausstattung für ein 3 *** Haus
Stayed 14 nights in Sep 2024
Verified

8/10 Good

Graeme

Liked: Cleanliness, room comfort, communication

Always a good stay.

Good clean but dated apartment with Excellent staff
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities, communication
L’hébergement est super !!! Tout est parfait !!! L’appartement était grand 2 salles de bains, 2 chambres, grande terrasse parfait pour y déjeuner !!! Grande cuisine!!! Avec grand frigo!!! Idéal pour acheter à manger!!! Lidl a 2 pas!!! Sans gêner la vue qui est génial sur la mer et la montagne!!! Vraiment le paradis !!!
Stayed 10 nights in Sep 2024
Verified

10/10 Excellent

Gokhan

Liked: Amenities, property conditions & facilities
It was great
Stayed 8 nights in Aug 2024
Verified

4/10 Poor

Blaise B

Disliked: Cleanliness, property conditions & facilities
Property is too old and not well maintained. We had to change hotels after seeing multiple dead and life roaches around.
Stayed 6 nights in Aug 2024
Verified

8/10 Good

Morgane

Liked: Property conditions & facilities, communication
Disliked: Amenities
Appartement grand , ménage fait tous les 2 jours ( serviettes et draps changés également) personnel à l accueil très gentils . Piscine agréable , proximité de Lidl est un plus ( 2mn à pied) . Puerto Santiago est une ville très sympa et la proximité des falaises de Los Gigantes est magnifique ! Ville très typique des Canaries par rapport à las Americas et toute la côte sud. Le seul bémol de l appartement c est le manque d ustensiles de cuisines ( casseroles et poêle très petite pour 6 personnes)
Stayed 14 nights in Jul 2024
Verified

8/10 Good

David Robert

Liked: Communication
Disliked: Amenities
The property is dated and could do with a refurb. It is not as clean as when we stayed a few years ago. The staff are great and very helpful. Was weary of the pool as we saw black around the bottom of the pool ,so we did not use it. Very quiet around the resort ok for us as we were just looking to recharge.
Stayed 10 nights in May 2024