Primero es complicado para entrar nadie te espera en lugar para hacer el check in. Salía un mal olor muy fuerte del baño.no tenían sábanas ni colchas suficiente se pasa frío. El TV uno tenía conteo dañado y el otro no funcionaba. Microhondas no funcionaba. Mis hijos se aburrieron porque no pudieron ver TV. No está bien preparado pero es bonito y el área es tranquila.
Great property, very well kept. Grocery store less than 5 minutes. Many restaurants less than 20 minutes drive and taxis were easy to get to. Definitely will be back.
I had a very disappointing experience with this hotel. I made a reservation and arrived at around 10:00 p.m., only to find that there was no one there to check me in.
When I called the hotel, the person who answered simply told me that I could not stay, that I should find another place to sleep, and that I needed to contact Orbitz to request a refund. There was no apology, no attempt to help, and no effort to offer a solution.
To make matters worse, the staff member I spoke with was extremely rude and unprofessional throughout the call.
The property is also very difficult to find. It’s in a hard-to-reach location with little or no signage, making it unnecessarily frustrating to get there, especially at night.
Based on my experience, I cannot recommend this hotel. I hope management improves both its customer service and its check-in process so other guests don’t have to go through what I experienced.
เข้าพัก 1 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Alberto
4 มี.ค. 2025
ชื่นชอบ: การติดต่อสื่อสาร
The property was very nice and spacious, but fridge stop cooling no signal on tv.
เข้าพัก 5 คืน, กุมภาพันธ์ 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Darrell
12 พ.ค. 2024
ชื่นชอบ: การติดต่อสื่อสาร
The apartment was clean and everything worked. The master bedroom ceiling had multiple leaks and some of the paint chips had fallen on the bed and I had to clean the sheet. Later that night it rained and began leaking water from the ceiling onto the bedroom floor, luckily it just missed the bed. Other than that, no complaints.
I stood 8 days with my wife In Tecasa 5(V) apt F4 The Property was exactly how u saw it on the pics. Apartment and building was nice and clean. Community Pool, basket ball court n supermarket were close by which was a plus. If u need something the supermarket Superman’s will deliver for a 10 pesos fee which is nothing. I recommend change money n have small bills on hand to tip the locals . If u rent a car you will also have a secured parking spot w no worry of trying to find a spot to leave your car secure. There is also uber if need be.
Check in and check out was easy. The host was amazing and She made sure I would have no problem finding the apartment. The host responded quickly when I texted or called her w questions. I def recommend this place and I will definitely return to this location whenever I come back to the country.
Property looked as advertised but some key basic things were missing or not working. Main living room AC did not work, only bedrooms could be cooled down. Hot water heater did not work. Some basic supplies were not provided (drinking water was empty, no paper towels, trash bags, etc).
Well
Communication for the keys was very bad . I finally open the house door the AC of the living room wasn’t working the AC in the rooms aren’t working. No hot water. Then next day they send me a message we was making a lot of noise but how if the controls of the tv aren’t working . No radio in that house . We only use that area for sleeping because we was outside getting to know Santiago all day. So I didn’t like it all only the kitchen because is very big and everything you need as supplies was there too cook. The neighbor is very nice and quiet.
Property was great overall-Pool was closed on Tuesday and we were not notified until the day of.Our remote for the access gate did not work.But on a scale of 1 to 10, I will give it an 8.