โรงแรมและที่พักซานตา เฮเลนา

"Friendly staff, great housekeeping, excellent location, pretty new so rooms are in great condition. Rooms are tiny for two people, no room service. It's more of an officetel than a hotel. Essential twin room was located in higher floors - luminous with a nice view, the extra room was located on the 2nd floor blocking any light even though with a balcony. Balcony had no view and was covered by high walls. The downgraded room was preferable in this case, with no balcony. Good hotel overall."

"Gostei muito do hotel, com ótima localização, muito limpo, novo, lençóis cheirosos, cama macia, amenites de qualidade, chuveiro bom, bela vista e bem silencioso. A Tv não era smart, oq achamos que poderia melhorar para um hotel nesse nível e valor. E outra coisa que fiquei decepcionada com o fato de ter avisado estar comemorando aniversario de namoro e não terem mencionado nada ou nos dado qualquer mimo, que costumamos receber em outros hotéis."

"Boa "

"Really great hotel overall. Bathrooms on the room maybe need a refresher. Very helpful stuff. Great and fast valet parking service. They have your car nearby, that makes it really convenient and they also have a garage available. Breakfast is great with lots of options in a buffet. They also have a restaurant that I didn’t try. All the facilities are really well maintained like the pool. I loved this hotel. I would 100% stay there again."

"The stay was good for over night. I would just hope they focus on cleanliness a bit more. Found lots of hair that was long (I have short hair) all over room and bathroom. Once found a ball of hair and don’t even know where it came from. Also it’s pretty obvious that they water down the shampoo to make it last longer. Pump into hand and all of it leaves hand immediately. Focus on guest experience more. "

"The room was a little worn and the shower had mildew. The staff was nice but the card had to be reactivated daily in order to get back into our room at night. We stayed for 4 nights so it was inconvenient. The elevator also broke several times during our stay and we were on the 14th floor. There are nice cafeterias nearby and was close to family we were visiting."

"Horrible AC doesn’t function Bathroom is leaking to the floor No refunds Checked in late no place to go otherwise would not stay "

"Secure and friendly staff"

"Great property, close to where we needed to be. Staff were nice and helpful. Room was clean and nice."

"Don’t book this hotel! I never do reviews but this time I felt I had to. The staff is horrible. The doors are locked and opened by staff. Several times I had to wait 10 minutes for the staff to open or hope a guest is leaving through the door to open. The staff are not helpful and you have to figure things out by yourself. The shades in the room don’t block the light and the sun woke me up early every morning. It was very difficult to sleep when the sun was out. This hotel made my stay a...

"Café da na há é o restaurante impecáveis"

"The bed is very comfortable, the room has a good size, the breakfast was very nice and the breakfast room is beautiful. The staff is very friendly and it has a workout room. The only thing is the space at the garage is small and the area has a busy main road. I recommend "

"The area around the hotel is very nice, the staff is very friendly, the bed sheets are very nice, the room is not big but comfortable. The breakfast is average and the garage is fine, the only thing is my room didn’t have a shampoo and liquid hand soap when I arrived, I recommend "